Hotel vicino a South Shore Convention and Visitors Authority - Hammond

“Room had mold in the bathroom.”

“The staff were wonderful. Everyone we interacted with was friendly, helpful, and professional. Overall cleanliness was acceptable, but we did notice some missed areas, including old condiment packets, cereal pieces, and crumbs around the couch, near the windows, and inside the pull-out sofa mattress. Our biggest concern was the pull-out sofa. We booked a two-bedroom suite expecting it to comfortably accommodate two additional guests, but the mattress was worn, extremely springy, and broken....

“Pool is too small, bathroom wasn’t clean from the first day, staff needs to be more patient and professional with the customers”

“n/a”

“A/C was out because of a tornado that went through the area. Did provide fans for the room”

“The hotel was closed due to no power. I was not able to check in as they were not open. Why did you take my reservation. I need my money back!!!”

“Room were clean,spacious and just what we needed. STAFF AMAZING.”

“I definitely like that they have the gym room next to the pool on the 1st floor and I like the selection of breakfast”

“Very clean and updated rooms. Stayed one night for a wedding and had a smooth check in and check out. Only complaint is that walls are not sound proof and you can hear basic conversations from the rooms. This did wake us several times at night and early morning. So if your a sensitive sleeper pack ear plugs”

“Very limited breakfast options. They don’t touch your room unless you ask, and then it’s just replacing towels. No coffee maker in room and the bathrooms barely fit one person, so forget about two.”