Hotel a Southern West Virginia

“Eveything was perfect, people at the desk were very nice”

“Clean room and hot tub!”

“The room provided was filthy. There was urine stains on the floor in the bathroom. Only 2 bath towels provided for 2 adults and 2 children. No hand or face towels. The front desk was contacted and they provided another room which was satisfactory. ”

“This was a complete 180 from staying at the super motel in Joliet Illinois. Everything was super clean. Staff was excellent. Even at breakfast time. I asked for a banana, and the lady stopped what she was doing and she said I will get that for you, sir I will be right back. And she actually brought it to me. Those type of customer service skills you cannot teach. From check-in to check out…..excellent excellent excellent.”

“They must have been facing the usual lack of staff problem because breakfast ended before the allotted time--no food”

“Biggest parking lot ever”

“It was a really nice room”

“The staff there was really nice and friendly”

“Very comfortable room. Nice breakfast choices.”

“Nice staff and environment. But hotel was a little old considering it was a Marriot. It needs to be updated. The carpet in the floor hall was really loose and had rolls in it. The walls in the room were worn and looked dirty. And the tub/shower was stained.”

“Based on a lot of reviews I thought this would be a better quick stop than it was. I would have asked for a different room if we got there earlier. The staff is super nice and the breakfast was decent. The room however was crawling with tiny ants. To the point I sprayed bug spray on the side table so they wouldn’t crawl on the bed. I think they had a home in the headboard. I mean a lot of tiny ants. Mold in the bathroom. Just definitely not what I was expecting.”

“Never had any complaints about Holiday inn express but this one was of the worst I have ever been in. Very outdated and old. Felt very dirty.”

“great location. staff is very friendly. hotel rooms are showing wear and tear. rooms need a refresh”

“Piacevole,struttura pulita,camere spaziose e molto confortevoli ”

“Staff was super friendly and helpful. Room and property were very clean. Easy to get to with easy parking.”

“Felt safe on the property. Everything was clean.”