Hotel vicino a Southland Coins - Lake Charles

“Everything was wonderful”

“Perfectly fine place. The free breakfast is very minimal.”

“Great location and friendly staff”

“The staff was top-notch I didn’t want for anything! I really love the daily cleaning service and replenishing of coffee and towels which other places don’t seem to do all the time! We’ll stay here again”

“Wonderful Staff”

“All good”

“Room was clean and the internet was fast, was able to do some gaming at night with little lag. While we were there they put up a sign that they were fully booked, rooms go quick on the weekend so booking ahead is really important. Did see some demolition going on in a couple of rooms and the elevators are a little uncomfortably hot, I suggest taking the stairs if possible. Not sure if the building is under reconstruction but FYI.”

“The pools were great. Stayed Tuesday and Wednesday night hardly any restaurants were open until Thursday on property.”

“I am very disappointed with my recent experience. I accidentally entered the wrong date when booking my hotel stay through Expedia. As soon as I realized the mistake, I attempted to cancel the reservation. I had also purchased the hotel protection plan and believed I would receive assistance or a refund. A representative was polite and tried to help me, but after that I never received any follow-up communication. I did not receive a phone call, email, or text message regarding the status of my...

“Too much confusion at check in… they might’ve been changing shifts at the front desk. No problem at check out. Bedding and towels were clean … My husband had breakfast …he said it was good. we would stay there again…”

“Nothing”

“I was told, they cleaned their room every twice a month. Floor sticky when walks bear feet. Curtain blind broken no one care. Refrigerator old dirty, no ice trays. Elevator broke all the time.”

“The room was fine, however, there was black mold in the bathroom on the shower walls, the exhaust fan was out of service. There were areas where there were repairs, no effort to blend it. (Wall patches etc.) I feel details of cleanliness were left out (grease splatter on the wall behind the stove top, marks and other things on the baseboards). Free of bedbugs but a mattress protector would be nice to have on each bed for cleanliness.”

“Soon as we pulled up to the property at 1:30 am we noticed a lot of people standing outside. One of those people walked up to the car to attempt a drug transaction not knowing who we were. There was noise and traffic throughout the night which made it impossible to sleep. Lastly the room had fleas”