Hotel vicino a Spirit of Broadway Theater - Norwich

“very poorly managed facility. they have a banquet hall and had a prom booked the night we stayed. they didn't tell us until we checked in and they said it wouldnt be too loud. it was extremely loud and we were on second floor directly above the hall. we were travelling with a 1 year old and baby couldn't sleep because all of the noise. we demanded a refund and left the hotel to find somewhere else. very inconsiderate and un professional. they could've told us prior to check in so we...

“Overall good stay; room clean. Staff very helpful. 4 minute drive to casino. Breakfast was just ok. Small but comfortable room. Really missed not having a fridge (didn't notice it wasn't mentioned as an amenity in the listing)”

“Nice hotel to staying in”

“Standard breakfast, constantly refilled. Room was clean, few signs of wear and tear. Pool was one of the better ones! Friendly staff.”

“We had bed bugs. Came down to the desk and showed them photos/videos. They said they’d contact us but never did. Asked to speak to manager and was denied. Stay would’ve been fine and if they resolved things this review could’ve been avoided. Shuttle service was down also.”

“Hotel is immaculate. The staff is friendly & accommodating. Jeanine in the cafe is such a sweet person & the food was delicious!”

“Nice place to stay”

“Great place. Everything was wonderful. Highly recommend!”

“Would definitely go back to this hotel.. I like how large my two queen bed room, high ceiling and nice amenities! Highly recommended!”

“The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!”

“Great experience. Clean, spacious and close to everything.”

“The room looked worn, but clean. There was no soap in the bathroom the night table lamp did not work. It just was not in very good shape. I do not recommend anyone stay at this hotel.”

“This place was surprisingly awesome. The room was nice, we only stayed for one night and got in late but the gentleman at the front desk was awesome and so kind, he let us know we could go in the indoor pool in the morning. We did take advantage of that, and my daughter had an amazing time. It was a nice stay. Nothing fancy just really nice people.”

“Room was clean and bed was comfortable, hotel is a bit dated. ”

“Our room on the 6th floor was loud with neighbors & the seagulls were horrible. Room was not that clean, hair everywhere Yuck-1⭐️ We moved to another room next day, 5th floor. Room was very clean, comfortable & quiet. Staff was very helpful. 5⭐️⭐️⭐️⭐️”

“Room very clean and staff excellent. We did not stay for breakfast and cannot rate that. Overall very happy with our stay”

“Very disappointing stay overall. The hotel looks completely different in person than it does in the pictures online. From the outside it seems acceptable, but inside the property felt extremely old, poorly maintained, and neglected. There were damaged walls, ceilings in bad condition, carpet coming loose in several areas creating a tripping hazard, and a strong unpleasant smell in the pool area that was very difficult to tolerate. The breakfast was also very poor. I also did not feel the...

“They need blackout curtains,to bright in the morning”