Hotel a Spring Mills

“None of the staff was very helpful. Continental breakfast was an absolute joke, coffee was so weak you weren’t positive it was even coffee and no choices for something to eat except a sticky doughnut in cellophane. Our room key needed reset several times and the last night it stopped working and they weren’t able to give us access to our room”

“Had a wonderful day at Tru by Hilton, beautiful, new hotel, everything was clean and the staff was friendly and professional. I would most definitely stay again. Thank you for the great accommodations. I would highly recommend this place!”

“Excellent air conditioning, good parking, friendly staff”

“Friendly staff!!”

“Clean room convenient location”

“The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good.”

“Great location for travelers. Spacious common area and nice rooms.”

“The staff here are always so friendly and helpful. It’s always my go to place to stay when I’m staying in Berkeley Springs.”

“Not too clean, old facility ”

“Hotel and room were clean and quiet. The pool was well maintained and very clean and refreshing. I also liked that they had pool towels available to use. Would definitely stay again.”

“The pool was extremely cold. And it was supposed to be heated”

“The staff was exceptional! They were all very nice and helpful. It didn't have a pool but we knew that when we booked it. The breakfast was alright. It's a little thing but the "do not disturb" signs would not stay on the door handle. They fell off every time you left or entered the room. Be aware that the rooms don't have a microwave, unless you ask for one. All in all it was a very nice stay. The rooms and grounds were very well kept too. We'd be back for the staff alone! Great stay.”

“A little peculiar and old but very nice and special place. Feels like you stepped back in time, but I kind of think that’s the point. Our room was like an entire apartment and really exceeded our expectations. The pictures were really limited and did not do it justice. We had a lovely time though, and the food was actually really good at the restaurant.”

“For the price, this motel was outstanding. Actually, I've stayed in much more expensive motels that were not nearly as good as this! My compliments to the entire staff and management team for a job well done.”

“The breakfast was excellent, the staff was friendly and while the rooms were fairly well maintained.”

“Service at the restaurant was slow.”

“There was only 2 towels in our room and I asked for more at the desk. They said it would be $10 for each extra towel.”

“Great Customer Service Too many Dogs :)”