Hotel vicino a St. Joseph Dog Park - Saint Joseph

“Great place great staff ”

“Rooms are upscale, excellent beds, lovely property. ”

“Great location. Awsome view on the 3 floor facing lake michigan . ”

“Very clean, friendly staff, recent remodeling and updates welcomed. ”

“Stayed here before and it was great- this time not so much. I booked a king room and they gave me a queen, wasn’t too bothered since I did book through Expedia, and there was no price difference. However our room was not the cleanest, hair in the shower, floors didn’t appear to be vacuumed, trash pieces on the floor. Overall a decent hotel but just had a not so clean room, ”

“It was really good stayed and excellent for the cleanliness.”

“Stay was fine EXCEPT the cleaning crew entered our room at 1001 am. My wife was walking naked out of the shower when the cleaning lady walked in. Necer in all my years has this happened. And am now calling thier coperate office about this ”

“all good”

“Decent room for price. Didn’t have breakfast. Clean and comfy. ”

“We were initially very happy with the suite, as it had a living area, kitchen, and bedroom. However, the bathroom had serious issues. During the shower, the water in the tub rose to ankle level, and afterward the entire floor was covered in water. The sink also filled up quickly and drained very slowly. Because of this, my family member couldn’t use either the shower or the sink. It also appeared these problems had occurred before. Additionally, the trash bin under the kitchen sink was full, and...

“Clean and safe hotel”

“Bed was hard and smelled strongly of bleach. Bring your own blanket and pillow. Breakfast was bad as well. ”

“It had a bad smell throughout the whole place ”

“The entire place met our needs fully. The counter staff as well as the one maintaining the rooms were cordial and friendly. One thing of concern is the condition of the ground level Exit door at the south end of the building. Even though the security lock does work, the door doesn't rest quite securely on the frame and with extra force, someone with bad intent may give himself easy access to the buidling.”

“Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now...

“The couch was stained. There were no curtains just a sheer fabric over the windows and there was a glaring bright light shining into the room. The shower was pathetic. No water pressure. ”