Hotel vicino a Swan Lake - Bossier City

“Staff was outstanding and very helpful and very courteous. Cannot say enough about how easy it was to communicate with them. Breakfast was the best I have had in years. My compliments to the chef.”

“We went on a girls trip for a Matt Matthew’s show, very satisfied with room a the resort.”

“l'albergo è grande, pulito e con tutte le comodità-il personale disponibile. unica pecca la impossibilità di alzare la temperatura della camera (veramente troppo freddo abbiamo dovuto chiedere anche delle coperte per la notte dopo) ed il parcheggio che non è riservato ai clienti”

“Great pool, great onsite food!”

“Staff was very friendly , helpful and professional! Our forth stay there , never disappointed!”

“The only draw back was could not take kids to the pool. Wish they would have a separate pool for kids.”

“I always stay at this specific hotel when I travel to the area. Always a great experience. This time wasn’t bad but it’s been better. I was on the highest floor although I requested a lower level and the room seemed a bit different than the lower floors. There was a bit of an odor similar to a nursing home (no offense intended). I also noticed some stray hair on the bathroom floor. The bed was not comfortable either. It was rather hard. Although this visit wasn’t at the quality level I have...

“Everything was great”

“It was a convenient place to stay and the price was good.”

“No one to help has. Couldn’t get in. 4 phone calls no help. Turned around and left.”

“Everything was good and house keeping was on top of things”

“Old and outdated.”

“The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking...

“The room was decently clean (found a pair of glasses next to the bed that weren’t ours), bathroom is wonderful!!! The bed is so comfy!”

“clean room but microwave was rusty and corroded inside. Told front desk that it was no need to replace it because I wasnt going to use it anyway. The refrigerator was clean. Bathroom sink and tub had some a few leftover hairs in them. Room smelled a little smoky but I sprayed lysol in air conditioner and on the curtains to refresh the air and room. Staff nice and courteous. aHad some troubles with the remote which according to the front desk was the wrong one. This particular stay was average...

“Not worth nightly rate ,almost no parking. Hotel is outdated, hallways and carpet have bad smell , restrooms are very small.”

“A little noisy but otherwise GREAT. There’s a Texas Roadhouse right in front of the hotel so that was convenient. Staff were phenomenal! Right off 1-25. Way better than a regular hotel. Didn’t make it up in time for breakfast but it smelled good. I felt very safe , would return in a heartbeat. Very clean, comfortable bed.”

“I would’ve rated everything excellent but the property was under going renovation and it was a bit loud and dusty! The lady who made the cookies for the front desk, made sure we had an abundance of chocolate chip cookies and sugar cookies. She went out of her way to make them for us.”

“This was the worst Hilton experience I’ve ever encountered. My family and I were traveling overnight, prior to booking this hotel I called to let them know what time I would be arriving and to see if I would be able to check in early. I was told yes, so I continued my booking. Just to arrive at 5 am and be told the room was given away and they no longer had any rooms available for me to get into, until 11am. Fortunately, another hotel was accommodating and allowed me to pay to stay there from...