Hotel vicino a The GoDown Arts Centre - Nairobi

“Ottima soluzione per business trip, ma il prezzo è un pò alto.”

“no breakfast, but food was superb”

“Ottima struttura ”

“.”

“The room was nice. We had a room with an air conditioner. The ac leaked all over the floor after using for 1 night. The bathroom light didn't work at first, they fixed it, but in the morning it didn't work again. That was a short circuit from ac and a dangerous hazard. ”

“Friendly staff. Good amenities, and a nice clean room. Also in a great location. Good Hotel”

“Very clean and spacious rooms. The staff was very friendly and accommodating. Would definitely stay here again.”

“Da molti anni vado al Serena quando mi recoi a Nairobi. Personále cortese e professionalita a tutti i livelli e. . Ottimi ristoranti aperti a tutte le ore.essendo cliente mi viene concessions quando possibile l upgrade della camera. Fra qualche mese i lavori termineranno e mi immagino c he sara ancora piu bello”

“N/A”

“Good”

“My housekeeper Lucy, waiter Peter, The gym trainers and the massage youngman were excellent. They made my stay wonderful. The building and room can be updated.The bathroom flooded eveytime l showered. I needed extra towel to wipe the floor everytime. The menu in the resturant should have more selection. Entertaintment is solely needed. The issue of paying with a card continually was promblematic.”

“I like all, forb”

“Everything ”

“My arrival got off to a complicated start, at reception my reservation and room weren't checked and I was given the key to a budget room, I declined that and was shown another room which was budget with a TV, which I said this isn't the room I've prepaid for, the hotel staff didn't seem to believe I'd booked a executive pool view room until I showed them my booking and receipt that I'd prepaid, I was eventually given the right room with the intervention of a staff member Joyce because I told her...

“The professionalism and friendliness of the staff/employees are outstanding.”