Hotel vicino a Thousand Oaks Lake Park - Kansas City

“We enjoyed the breakfast options, much nicer than at other facilities we stayed at on this trip. The room was very comfortable. Didn't have (or need) much interaction with staff, but when we did they were accommodating and helpful. ”

“Don't like the service bad front desk”

“This is a place to avoid like the plague! People are rude, stupid and they kept me waiting 45 min at the airport without calling the driver for the shuttle bus (because -they justified- they had guests to check in!!!) crazy! Ah, 45 min at 11:00 pm!! Not in the morning. I had to take an Uber an pay 15 $ because the service was awful! Just awful! They didn’t even gave me - refund for the 15$ Uber! Those people are the worst you can find! Angela, Andrew and the general manager, you guys need to...

“Great staff but room wasn’t good”

“Great place to stay”

“Very comfortable, pristinely clean. Check in staff were friendly and professional. Will definitely stay again.”

“Very nice and helpful front desk ladies.”

“Hotel was very clean - was just after Argentina left so the hotel was still had their decor all over, but that was pretty cool. Room was great - except the AC wasn't consistent throughout the entire room, likely because of the rooms shape. Staff were very helpful, especially as it concerned parking. The day I left was the last day of free parking, though their back lot was not available during that time because of the break-down of the facility from Argentina's stay, so perhaps their back lot...

“Traveling from Cali! Staff was super friendly and accommodating. We arrived about 2.5hrs before check in and the front desk offered us a room that was way in the back where they were doing construction(she warned us it’d be loud during certain hours), we were okay with it & accepted. Surprisingly enough we only experienced noise for about 45min? Right after we arrived to our room so it was perfect either way. The free shuttle they gave to/from the airport was a LIFE SAVER, Their lobby restaurant...

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“Upon arriving, I noticed that the interior of the hotel itself had a strong smell. I couldn’t put my finger on what the smell was until I entered my guest room - it smelled like strong carpet cleaner mixed with baby powder. Somewhat nauseating. Other than the smell, I had issues with getting locked out of the hotel each night. My key card would always deactivate every day. I would try and enter through a side or back door closest from where I would park. I wouldn’t ever be able to get in and...

“Very nice hotel.There was a sewer smell when you checked in and was still there everytime you went down to the main area”

“I stay just for a night, staff professional and very friendly. Good as well the restaurant with great choise of draft beer. Very good the shuttle bus to airport.”

“La pulizia della camera compreso il rifacimento del letto (non il cambio lenzuola ma solo fare il letto ) viene fatta solo ogni 3 giorni e questo non era scritto da nessuna parte al momento della prenotazione! Tutto il personale è molto gentile ma Nonostante l'abbia fatto notare, mi hanno risposto che è la loro politica interna. Non solo, dopo il terzo giorno si sono dimenticati della pulizia successiva e quindi hanno pulito al quinto dopo che ho chiesto di parlare con il manager! Si sono...

“Large rooms, great price, great food, free food at evening social gathering.”