Hotel vicino a Treetop Family Adventure - Birmingham

“Great customer service and friendly people!”

“It was decent. The check in/out signs did not match what was indicated by the hotel host. Pool closed early. Drawers in the kitchen were broken. It was decently clean and everyone was helpful. It served the purpose and we were fine with it for a quick stop but is not what you want if you're looking for a nicer hotel.”

“Friendly staff, clean rooms. The hotel is located in a great area. Would definitely dtsy here again”

“This hotel was really nice on the inside but mildly felt unsafe on the outside. We had no issues or anything but it just didnt feel like it was in the best part of town. Overall good price and close enough to downtown that it worked well. The rooms were really nice.”

“Clean rooms. Well kept property and helpful staff.”

“Staff was extremely friendly and accommodating.”

“Room was nice and clean”

“The hotel was great! The laundry room had 2/5 washing machines working but no complaints. Staff was very helpful our entire stay.”

“Great”

“The property and rooms were clean and the location was great!! The staff was also nice!! There is no hot breakfast, and very basic, but decent enough to put something in your stomach to start the day. There is also no pool, but it was all good 👍 I would still stay again!”

“The pros - Clean location, affordable price, reasonable breakfast. The cons: This had to be one of the most uncomfortable beds known to mankind. It was so soft it was like a gummy worm meets marshmallow - with dips in the middle and it seemingly tilted backwards. My boyfriend and I were in misery throughout the night. We were on the second floor (there are three) and the ceiling had to be paper thin between us as we heard the person walk above us at all times. At 4:00 a.m. ish there was some...

“When my family and I entered our room, we immediately noticed a strong smell of cigarette smoke, even though we had reserved a non-smoking room. I went downstairs to notify the front desk about the issue right away. I also asked a staff member to come to the room and verify the odor so there would be documentation and we would not be held responsible or charged a cleaning fee for the smoke smell.”

“Great stay for two nights!”

“Hotel lobby was filthy and staff was rude”

“Good”

“Our room was not ready after the check in time, the staff was not accommodating, and our air did not work. The staff's resolution to no air was to give us a box fan that did not work on high. The rooms leaked because of the rain. It was a terrible experience.”

“The hotel was hard to find. I appreciate communities that restrict large signs but there needs to be some signage on Colonade to guide travelers to the various hotels in that area. Jesse was especially helpful.”

“AC did not work properly so did not get a good night sleep. Room was dated and a bit cramped. Breakfast was good.”

“Toliet would not flush and no one available to fix. We ended up having to get linger ourselves and plunge toliet. We had tracked over 8 hours and needed to use toliet and shower. Front desk did not help in a timely manner so we had to figure out ourselves”