Hotel vicino a Riserva Naturale Tzantizotz - Santa Cruz La Laguna

“Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend ”

“I had a good stay overall, but there was one serious issue. Around 2 a.m., someone opened my door and tried to enter my room. I reported this to the receptionist, but was told there are no CCTV cameras in the common areas. For the safety of guests, I strongly recommend installing security cameras.”

“We had a fantastic stay for 3 nights. A lovely welcome by all the staff. Great food. We'd love to return ”

“This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one...

“Clean room and kitchen ”

“Breakfast was fresh and delicious, they can improve o. The speed of service though. Took more than 30 mon for breakfast.”

“Do”

“The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work...

“Beautiful views!!!”

“The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. ”

“Hotel was excellentnlocation, safe and staff was very friendly and make sure we feel welcome.”

“Carino, spaziosa la camera, pulito, personale gentile, una meraviglia mettersi in piscina termale arrivando da un viaggio avventuroso. Ottimo per rilassarsi è girare intorno.”

“Muy Seguro Y Todo cercano ”

“Albergo molto costoso per la qualità. Trovati 4 scorpioni nella nostra camera ”

“Bien”

“Todo está muy bien el personal muy amable Lo único que no me gustó fue que tiene aire acondicionado Y hace mucho calor”

“The lake was so beautiful. The staff was incredibly nice and the surrounding area is serene. It is off the main road, so you lose the noise of the busy street but keep the proximity. The neighbors are also so sweet. Kayaks are available on the property and they offered breakfast. The gentleman at the property helped carry our bags when we came in and helped us get to where we needed for our shuttle when we were leaving. 10/10 recommend!!!!”