Hotel vicino a United Center - Chicago

“Room was perfect , Zani at the check in desk was amazing and deserves a raise. Wish the pool being unavailable was more clear before booking. Otherwise great property”

“Beautiful room. Well appointed. love the ambiance. Ashley Cartagena was very helpful with reservations!! Great location. Do not eat here, food is not good especially for the price. Rooftop bar view is cute but cocktails not great, I would skip them. There are dozens of cute coffee shops, bakeries, restaurants, bars & shops all steps away. would definitely stay here again.”

“This is the 4th time I've stayed at this hotel. It is always clean. The staff is courteous. And the bar has decently strong drinks. But the real draw for me and why I keep coming back is Steven. He works at the front desk. And each time I return and he is there, he greets me warmly as if we're old friends and I'm staying at his home. He makes the difference for me. Thanks Steven for your kindness and attention to detail!”

“The hotel is unique: it is a former hospital and still has that vibe somewhat. The staff was fantastic. The location was great. We had pizza delivered to the hotel lobby and all was great.”

“Great location in the heart of Fulton Market.”

“Camera enorme, molto pulita. Ottima wi-fi e colazione discreta.”

“They have a water dispenser on each floor. You can bring your own water bottle for refills”

“Everyone is working hard to keep everything looking nice.”

“No dan desayuno”

“Camera e lobby”

“The staff lack training in hospitality, customer service, and consideration. The photos used are misleading. The property is under scaffolding. It doesn't matter how much cleaning is done, the kitchen, bathrooms, and common areas always feel gritty and sticky. This hostel is far from community-oriented with how the staff avoid greetings and acknowledgment. Most of the people who stay here also contribute to the discomfort and awkwardness.”

“We like the Hyatt but the beds were so uncomfortable. They looked older and over used. There were questionable stains on the wall. We ran into an issue with parking for valet. The hotel adjusted this. Great location for walkable restaurants. We do like the location and the amenities they offered like the washing machine and the little market. It was just not a great sleep for us.”

“nice room”

“This was my second stay at the Sono. I love everything about it. It is a great location with restaurants within walking distance. Free to park close to hotel. Comfortable beds. Very clean!! Management is both helpful and friendly! Breakfast had healthy options. I plan to stay again next time I’m in town.”

“Worth every penny”

“Perfetto rapporto qualità prezzo”