Hotel vicino a United Center - Chicago

“Fabulous walkable neighborhood. Roo.s are spacious and very nicely designed”

“all good”

“The room never got vacuumed. The shower poured water on the whole bathroom floor, I had to dry the floors with towels regularly. I paid for a two queen sized beds and one double sofa bed, didn't get that either. Since I didn't get the sofa bed two of my friends left and had to make other arrangements. I asked the front desk for help with the sofa bed, no help of any kind. Expedia ignored me twice for help. Let my messages run to "restart conversation". The elevators got stuck and stalled every...

“Rooftop Movie theater looked fun during the daytime, but wasn’t committed enough to buy a ticket after sunset. Rooms were fine. Coffee shop was short-staffed the day I was there - to the point I gave up and moved on. The staff I ran into in the hotel from housekeeping to front desk to bell staff were all universally pleasant and helpful. Location was great - convenient to the show I was attending at the Cobra Lounge and to a pretty decent variety of decent looking food options. Don’t miss the...

“.”

“Fruits served in the breakfast were not good and they were not fresh. Keep one water fountain which is very basic for the price”

“Camera enorme, molto pulita. Ottima wi-fi e colazione discreta.”

“No dan desayuno”

“Everything was perfect, only had one rude staff member when checking in but the manager resolved it.”

“Camera e lobby”

“The entrance area on the street level needs updated/cleaned and decorated to reflect the quality of the Hyatt. When we first walked in we didn't think we were in the right place.”

“Todo estuvo bien y el propietario fue amable y paciente conmigo. El único problema es que los pisos y camas hacen mucho ruido al caminar o subirse”

“Me and my girlfriend stayed here for two nights. Overall, I think that we enjoyed our stay, but there were a few things that peeved us. The biggest thing was that though hot water just wouldn’t turn off no matter what we tried. The water was scolding hot so we were unable to use the shower. Also, the customer service was a little poor with no one being on site. Help was hard to come by if they fix the water issue and maybe had a bit more responsiveness I would easily rate them four stars, but...

“My group and I arrived a few hours past check in time and the code they sent us did not work. I had messaged and with no response I had to call. They looked into it and gave us a call five minutes later with a different code that did work. The garage seemed very safe so that was a plus. There was construction going on and we had to duck under a 2x4 blocking the door. I understand this is a shared space but there was an unpleasant smell and most areas were visibly dirty. Our room had a window but...

“Very dirty room, dead roaches, dust everywhere, bad area around of building with homeless people, dirty bed with no pillowcases and sheet, very noisy around. Not recommended, even for one night, even for one men. Its just disgusting.”

“Just not nice.”