Hotel vicino a University Library - Shreveport

“We were choking on charm and drowning in character. Breakfast was great!”

“Never saw a staff member the entire weekend stay…only a sign at the front desk stating “we stepped away from front desk, we will back momentarily” (yes, with the incorrect grammar). The room had no telephone to contact front desk, no vending machines were stocked or working, TV in the room did not work, under the bed sheets were little beads of piling, no extra blanket/pillows, no cleaning services were provided, no cups provided for in room coffee pot bar or ice, there was no complimentary...

“We were traveling home because my husband broke his ankle in AZ and we needed to see a surgeon at home. The staff was wonderful in getting us a downstairs room and helped us as much as possible. I truly appreciate them!!! Our room was very clean and breakfast was good. We did not use any of the amenities. We were exhausted!!”

“The bathtub was rusted, room was dusty, parking garage elevator was broken and apparently has been for a long time so you have to walk down the stairs if you need to park on the upper levels. Parts of the hotel did not have ventilation so there was no a/c blowing in the middle of summer .”

“DO NOT STAY HERE. Very disappointed with our experience. If you arrive after 10:00 p.m., be aware that the parking garage is closed and there is no front desk staff on duty. We had to find the after-hours entrance, and thankfully the overnight security guard was very kind and helpful. Unfortunately, our room was another story. The room key didn’t work, there was no working key available for us, there was no hand soap, the floor was dirty, and we found hair, blood on a pillow, holes in the...

“The room was clean and welcoming. I wish they would be more upfront about breakfast not being included upon check in. We did have the breakfast buffet and it was good.”

“As a whole the room was nice. The two things I did not like are the low toilet (so low until someone could possibly get hurt) and the television going off for more than 12 hours. That happened my last night there. The television went off about 8:55 p.m. and never came back on. I checked out the next day.”

“Nice place even though it was in a bad neighborhood. Concerned about my car at night. The room was spacious and had a full kitchen. When I called the day before inquiring about what exit to take, they didn't know.”

“The property was clean”

“l'albergo è grande, pulito e con tutte le comodità-il personale disponibile. unica pecca la impossibilità di alzare la temperatura della camera (veramente troppo freddo abbiamo dovuto chiedere anche delle coperte per la notte dopo) ed il parcheggio che non è riservato ai clienti”

“Hotel was under construction. Pool was closed (green & not working). Room smelled like mildew. Boardwalk does NOT look like photos. There are few shops and dilapidated.”

“Everything was exceptional. Staff very friendly and helpful. Room spacious, clean, quiet. Internet good. Breakfast hot, good selections, and staff at breakfast exceptionally friendly and helpful. Everyone we encountered from check in to check out and even the person working around the hotel that we passed in the hallway went above and beyond to ensure we had a comfortable stay.”

“Good stay definitely on my list when I come back that way!”

“Room was clean. Couldn’t leave you belongings in the room without thinking someone would take yur items.”

“The gentleman that greeted us was friendly and efficient. The room was very spacious and included a full-size refrigerator, dishwasher, stove, and kitchenware. We only used the refrigerator, which was clean and working well. The room itself was a little dated and needed some minor maintenance including a loose toilet seat and showerhead replacement. The bathroom is large, but towels are a good 4 feet from the shower with no nearby hooks, which is inconvenient. Breakfast was adequate.”

“Very nice”

“Rooms was clean”

“Enjoyed the room the closeness to food entertainment and the staff was very helpful.”

“This was NOT a good stay! The website was down to check in. The lady at the front desk was rude and left me on hold for someone else to assist me. The keys did not work to get in the building. Each time I left out the room to go outside the building, I had to walk around the building. The keys did not work for the entire weekend!!!! I called to get more towels, the whole day went by and I got nothing. I had to find housekeepers in order to get my own towels. The staff (some of them) was...