Hotel vicino a Valley Worlds of Fun - Fairmont

“Rooms was clean and the location was this perfect for our needs.”

“The front desk staff, Lauren in the evening and Morgan on day shift, were excellent! The elevator was out due to circuit hit by lightning about three weeks ago. Lauren explained during check-in and had to use a key to take guests up and down her entire shift. She has the most friendly and positive attitude. When we went in our room, it had not been cleaned. Beds had been slept in but sheets were not changed nor made. Also, used towels on the bathroom floor. Called down to Lauren and she...

“The rooms were clean and ready on time. The breakfast was good and never ran out of food. The staff was very friendly and helpful.”

“My first trip back to the front desk was for toilet paper The only roll in the room had less than a dozen sheets left on it which was not enough for the both of us I didn’t notice until the next morning the facial tissue dispenser was empty The second trip to the desk was for towels and washcloths The only thing they could give me was one washcloth and two hand towels I was told that everything else was in the clothes dryer. That was at 9 PM I asked if she would be so kind as to call me when...

“It is an older motel, but the staff was great and the cleaning staff was very friendly and helpful. The complementary breakfast had a variety of options. I would definitely stày with them when in the areà. Also a shout out for DJ Dinner next door.”

“Reserved room with king size bed. Only had 2 double beds available. When we got in the room one of the double beds was already slept in. Still food and beverages in the refrigerator. Used wash cloth on bathroom counter. Toilet seat broken and I almost fell off the toilet. Told front desk clerk and she did not seem too concerned.”

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

“let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much.....

“Property is clean. Good breakfast. Friendly staff.”

“Stayed for a week, loved the room. No complaints, would stay again if I’m ever in the area! 10/10 recommend.”