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Recensioni per Palazzo Da Ponte

Palazzo Da Ponte
Ramo Licini 5520, Venice

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 7 su 12 recensioni" "
Valutazione di 8 - Buono. 3 su 12 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 12 recensioni" "
Valutazione di 4 - Scarso. 1 su 12 recensioni" "
Valutazione di 2 - Terribile. 1 su 12 recensioni" "

8,8/10

Pulizia

7,8/10

Personale e servizio

6,0/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Pulizia
Large bathroom and shower in a pretty room. Property faces away from Rialto so it is very quiet at all times excepr when the occasional reveler comes home. The apartment is on the third floor so there are a lot of steps.
Soggiorno di 4 notti ad aprile 2024

2/10 Terribile

Constance, Canton

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel noted that it did not have a front desk. We were required to contact the hotel the day before our arrival. We attempted to contact the hotel using the phone # that was listed but it did not work. I called Expedia and they also were unable to reach the hotel. After spending about 1 ½ hours on the phone with Expedia, they were finally able to reach the hotel by email. I was required to pay the Tourist Tax up front (note that the Tourist Tax is supposed to be paid at the end of the stay]. They charged us E40, but based on their doc, we should only been 18 euros for a 6 nt stay. Apparently, the extra euros charged were for electricity, water & final cleaning. We knew the hotel had no lift, but the photos showed a fridge and coffee maker in the room.. When we arrived, we discovered that you had to climb 37 steps. This was not noted anywhere on their description. The curtains were dirty, the furniture was dusty - not fresh and clean like the pictures. There was no coffee maker in the room and the fridge did not work. The bed was lumpy, the sheets were scratchy.The night before check out, we recved an email saying that we were req to remove the trash and deliver it to a drop off location. I have never stayed in a place where I had to remove the trash. The only thing I can say is that this hotel was located in a great area, close to everything. Other than that….stay away from this place. It was extremely dirty.
Soggiorno di 6 notti ad aprile 2024
Risposta di Thomas, il giorno 15 apr 2024
Dear Constance, before booking you should always read. This is NOT a hotel with reception, but beautiful private suites with private bathroom with SELF check-in. So you are required to insert guest infos (compulsory by Italian law in any property you go) and pay the tourist tax due to Venice Municipality. No extra charged for electricity or other stuff as you falsely stated in your review. The rooms are perfectly and professionally cleaned and the coffee machine is in the big shared hall. Trash is collected by waste boats just by the exit of the property and this happens in Venice in the morning, so we kindly ask guests to take it so we can allow a check-out at 10 AM (when the boats may be gone..). All the Best. Thomas

10/10 Eccellente

Melene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very central and clean. Love the keyless entry.
Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Jacqueline

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
This room is in desperate need of heavy maintenance. The furniture in the room is hanging by a thread, floors and walls were filthy, mildew in the shower, broken folding chair in the room, the awning over the bed was coated in dust. The linens were stained. I would not recommend this property.
Soggiorno di 2 notti a ottobre 2023
Risposta di Thomas, il giorno 21 ott 2023
Hi Jacqueline,please check your review, you may have reviewed by error another place. The description is totally unsuitable with our property and all positive feedbacks from other guests.Thanks

10/10 Eccellente

Arash

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had room #3. Great location and spacious room with a scenic canal view. Little noisy but ok with doors closed. It's safe, but be ready to enter 4 different codes at 4 different doors before you are finally in your room. Overall recommended stay in Venice.
Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

Lisa, Marquette

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, easy directions given.
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Federico

Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Colleen

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
One of the main highlights of our trip was this beautiful flat in Venice. Great canal views from the two balconies. Very spacious and comfortable. Entry was quiet, safe and well appointed. The location was ideal being very close to Rialto Bridge but also off a quiet street not too heavily trafficked. We have already and will continue to recommend d this place to friends and family who visit Italy.
Soggiorno di 2 notti a maggio 2023

8/10 Buono

Jorge Luis

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property management hard to contact.
Soggiorno di 6 notti ad aprile 2023

8/10 Buono

Tanna

Soggiorno di 1 notte a settembre 2022

8/10 Buono

Louise

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Quaint and large room only facility in the heart
It is a lovely big ensuite room right in the heart of Venice with two balconies overlooking the canal. It is not a hotel so there is no breakfasts but there was mention of tea and coffee facilities however it seems that you have to buy the tea and coffee in order to use them!
Soggiorno di 1 notte ad agosto 2022

10/10 Eccellente

Jérôme

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2021