Hotel vicino a Vienna Theatre - Hot Springs

“Location was excellent”

“Updated facility...”

“No management on site. Phone number was on the office door- you called and you were texted the code to get into your room. Rooms were shabby but the bathroom was remodeled. Marks all over the walls where suitcases had probably been rammed into them. Lamp shades dirty and with tears in the shades. Walls very thin- could hear everything going on in the room next to me along with their dog crying when they obviously left it in the room alone. One air conditioner in the "suite" which blew...

“The hotel itself is beautiful. On the first floor, where everything is, it has been renovated and completely gorgeous. The rooms are not updated. It smells like mildew when you walk in the hallways. The rooms are old. It takes forever to get hot water. In our bathroom particular, we had to run the hot water in the shower and let that get hot before you could have hot water in the sink. I had to wait about 10 minutes for hot water just so I could wash my face. Looking at the hotel and all the...

“Ok”

“Do not ever stay at this hotel, no refrigerator or microwave. Nothing was as it said on website.very disappointing place, did not even have a coffee pot in the room or a place on premises to get a cup.”

“The room was clean and the staff was very nice.”

“Nice place to stay”

“Yes”

“This was top tier for the price. A beautiful and clean property with amazing breakfast! The staff were all so friendly and professional. We will definitely be back when in the area!”

“I have a family of five and looked forward to staying at such a high rated hotel. We booked the suite and at first everything looked wonderful, but as we settled in we found that the fridge was unplugged and would take 8 hours to just get cold. As we were only staying one night this prevented us from keeping our children’s snacks and drinks refrigerated. The kids were very much looking forward to swimming in the indoor pool, but that didn’t work out as the smell of chlorine was overpowering and...

“Very clean and breakfast was good. Will stay again.”

“The Hotel, our room and the pool were very nice. The Grill/Bar had the best hamburger we have had in a long time.”

“I liked how clean everything was and how private everything felt.”

“This was a nice place for my husband and I. The location was great and the view was beautiful. The room was roomy and met our needs. I did not care for the towels, they were thin and small; could not get completely dry using them. We also ran out of toilet paper the morning we were leaving. So, I would suggest newer/better towels and extra toilet paper. I would definitely stay here again when we are in the area.”