Reception

Recensioni per DoubleTree by Hilton Wellington

4.5 out of 5
DoubleTree by Hilton Wellington
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 659 su 1000 recensioni" "
Valutazione di 8 - Buono. 246 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 58 su 1000 recensioni" "
Valutazione di 4 - Scarso. 26 su 1000 recensioni" "
Valutazione di 2 - Terribile. 11 su 1000 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Derrice

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Parking instructions a bit confusing
Soggiorno di 1 notte ad aprile 2024
Risposta di Marcos, il giorno 29 apr 2024
Thank you for your feedback! We appreciate your input and will work to make the parking instructions clearer. We're glad you were able to join us, and we hope to see you again soon!

10/10 Eccellente

Hermie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Marcos, il giorno 1 mag 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Kate

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location, great staff and spacious rooms
Soggiorno di 1 notte ad aprile 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Ross

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Like - old building architecture
Soggiorno di 1 notte ad aprile 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for appreciating the charm of our building! We're glad you enjoyed its historic architecture. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Gregory

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms are great. modern and functional
Soggiorno di 1 notte ad aprile 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for your kind words! We're thrilled you enjoyed your stay and appreciated the modern and functional rooms. We hope to welcome you back again soon!

4/10 Scarso

Karinne B

Viaggio di lavoro, Viaggio con la famiglia
Our room was incredibly noisy, as if the staff break room or construction was above ours. The hotel staff insisted they had no idea what was going on and that the noise was not happening as we said. Right outside the front door of the hotel there were homeless people screaming and singing. Highly overpriced and limited menu Personally not a good experience will not return to this hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We're taking your comments very seriously and are working on making improvements based on your review. Our goal is to provide a comfortable and welcoming environment for all our guests. We appreciate your patience and understanding as we work to address these issues. Thank you again for staying with us, and we hope you'll consider giving us another chance in the future.

8/10 Buono

Louise

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A good overnight stay in Wellington central. Convenient location, great for the Airport Express and the city and wharf areas. Friendly staff, good breakfast and comfortable room and bed.
Soggiorno di 1 notte ad aprile 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for your kind review! We're delighted you enjoyed our central location and found our staff friendly. It's great to hear you had a comfortable stay and a good breakfast. We hope to welcome you back soon!

8/10 Buono

Ayin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is the second time I stayed at Double Tree. I am super impressed with the presentation of our room, and how clean it was. I stayed during the Public Holiday were there's almost no one in the city, so it's a really quiet night for us.
Soggiorno di 2 notti a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness and presentation of your room. It's wonderful that you had a peaceful and quiet night during your stay. We can't wait to welcome you back for another memorable visit soon!

10/10 Eccellente

Alvin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 4 notti a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Susan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel - amazing room that was spacious and elegant. Very nice place to stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for your kind words! We're thrilled you enjoyed your stay and found the room to be spacious and elegant. We can't wait to welcome you back again soon

8/10 Buono

Lin

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Experienced rudeness from Daniella the Senior Manager at the front desk. She would not honor the discount for the breakfast even though the night staff said it would be ok to decide in the morning. We arrived late and were exhausted to make the decision. The other front desk staff were extremely polite and helpful.
Soggiorno di 1 notte a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for sharing your experience with us. We're truly sorry for the issues you faced during your stay. Your feedback regarding the encounter at the front desk is important, and we'll address it with our team. We're glad to hear that the other front desk staff were helpful. We value your input as it helps us improve our service. We hope you'll give us another chance to provide you with the experience you deserve. Thank you again!

10/10 Eccellente

Charlotte, Singapore

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A fantastic hotel in the heart of the city - so convenient for parking, walking and catching the bus. The room was really peaceful, the blackout curtains amazing, and the bed and bedding were so comfortable - we both had our best sleep in years! Great in-room dining, a good gym (just needs another bike), excellent wifi, lovely decor, brilliant shower… The service was superb: warm and welcoming on arrival, and friendly and efficient on departure. We didn’t have an outlook from our room, (so no access to the wonderful Welly sunshine) but we got a great deal on the price through Expedia, which made the weekend incredibly good value. All up, a great stay!
Soggiorno di 2 notti a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and appreciated our convenient location and amenities. It's fantastic to know you had such a restful sleep and found our service warm and welcoming. We're glad you found our prices great value for your weekend getaway. We hope to welcome you back soon for another fantastic stay!

10/10 Eccellente

Traian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay. Great staff.
Soggiorno di 1 notte a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Buono

Florin

Viaggio di lavoro
Room eas noisy at all times. Hotel us well positioned and clean.
Soggiorno di 2 notti a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for your feedback! We're thrilled you appreciated our prime location and cleanliness. We're sorry to hear about the noise. We'll take your comments into account as we work to enhance the guest experience. We hope you'll consider staying with us again!

10/10 Eccellente

Elisabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, easy walk to restaurants, shopping, wharf, museum. Room was very clean and comfortable- furniture, linens in perfect condition. Staff was friendly and helpful. Highly recommend
Soggiorno di 1 notte a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for your wonderful review! We're delighted to hear you enjoyed our location and found your room comfortable. It's great to know our staff made a positive impression. We appreciate your recommendation and look forward to welcoming you back soon!

8/10 Buono

April

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location with easy access to everything you need. Rooms are spacious and very clean, breakfast could do with a bit more variety but over all it was a pleasant stay.
Soggiorno di 2 notti a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for your feedback! We're delighted you enjoyed the convenient location and clean, spacious rooms. We'll take your suggestion about breakfast variety into account. We hope to welcome you back soon for another pleasant stay!

10/10 Eccellente

Nicholas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Victor, Melbourne

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is my second stay here, and is now mu place to go when visitng Wellington. Is clean, good sized rooms and the staff is really nice
Soggiorno di 2 notti a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you so much for choosing to stay with us again! We're thrilled to be your go-to place in Wellington. It's wonderful to hear you enjoyed the clean, spacious rooms and our friendly staff. We look forward to welcoming you back soon!

10/10 Eccellente

Eva

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Buono

Steve

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Great location
Soggiorno di 1 notte a marzo 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Rosemary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
-
Soggiorno di 1 notte a febbraio 2024
Risposta di Marcos, il giorno 28 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were fantastic and took care of our every request. The hotel has an awesome art deco style and the rooms are really nice and spacious.
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Denise Renee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
perfect location
Soggiorno di 4 notti a febbraio 2024

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved this hotel. It is an older building but has modern amenities and a very helpful staff. It was one of those hotels where it just feels nice to be there. There is a good convenience store right across the street and there are good restaurants within 5 minutes walk. We will use this hotel if we are back in Wellington.
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Anne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is perfectly located in the central business district. Everything is right there and you really don't need a car. Restaurants and shops are on the same street or within a minute or two walk. The rooms are nice and the staff very friendly. My only complaint was the meal we had at the restaurant. I ordered the gnocchi and it was like soggy small pieces of bread. So just don't order that if you decide to have a dinner at the restaurant. The hotel itself and the location were great. The breakfasts were adequate. We would definitely stay there again.
Soggiorno di 3 notti a febbraio 2024

10/10 Eccellente

Julian Phillip, Deep River

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely place to stay in the heart of Wellington. Exceptional service. Great food.
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Graham

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay right in the city. Rooms are quiet and well appointed. Bed and bed ware excellent. Restaurant walkable. Car parking $35 per night and access is ok
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

kieran

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Buono

Colin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A nice updated hotel with large rooms and good showers and beds. A bit hard to get to and parking, which is $35, is a bit of a hassle.But you’re right downtown with lots of places to eat walkable.
Soggiorno di 1 notte a febbraio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thanks for sharing your experience! We're thrilled you enjoyed our spacious rooms and comfy amenities. While we're sorry for any inconvenience with parking, we're glad you found our downtown location convenient for exploring and dining. We hope to welcome you back soon for another enjoyable stay!

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Buono

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio
Great location, lovely beds and quiet at night. Cleaning needs improving under and around beds and staff are ok, however, for quality of hotel, overall service could be improved
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you for your valuable feedback! We're thrilled to hear you enjoyed our prime location and comfortable beds. Rest assured, we're already working on improving our cleaning standards to ensure every corner shines. We appreciate your insights and hope to welcome you back soon for an even better experience

10/10 Eccellente

Phoenix

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was very beautiful and clean, we enjoyed the stay a lot
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Jess

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in was a breeze and the staff were fantastic. Gave clear instructions for parking. Our room was brilliant, spacious and loved the decor. The litte touches like the cookies on arrival, bottled water and peanut slab in the room were wonderful! Cant wait to book and stay here again!
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you so much for your glowing review! We're thrilled to hear that check-in was seamless, and that you enjoyed our spacious room and delightful decor. It's the little touches like the cookies, bottled water, and peanut slab that we hope make your stay extra special. We can't wait to welcome you back for another fantastic experience!

8/10 Buono

Kathleen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent property, clean and despite an old feel, the rooms were up to date. Only issue was though the hotel is being helpful with having bathrooms being disabled accessable (no stepping over anything to access shower), it made the floor around the shower quite dangerous as water would splash everywhere and there was no way of stopping this.
Soggiorno di 3 notti a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you for your glowing review! We're thrilled to hear you found our property excellent and our rooms up to date. We greatly appreciate your feedback regarding the bathroom accessibility and will definitely look into ways to improve safety without compromising convenience. We hope to welcome you back soon for another fantastic stay!

10/10 Eccellente

Suresh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location is great.
Soggiorno di 2 notti a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Suet Kam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel
The hotel is located in the central of Wellington, Many attractive tourist spots are within walking distance. There are fast food shops and a large supermarket just directly opposite to the hotel entrance. The hotel room, especially the bathroom with Crabtree bath amenities, is spacious and comfortable. Although the hotel was built in 1928, it has been newly renovated with a signature scent. We have enjoyed our stay in the hotel and would highly recommend it.
Soggiorno di 3 notti a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
We're thrilled to hear you had such a fantastic stay with us! It's wonderful to know you found our central location convenient for exploring Wellington's attractions. We take great pride in our renovated rooms, complete with luxurious Crabtree bath amenities, ensuring your comfort throughout your stay. Thank you for recommending us, and we can't wait to welcome you back for another memorable visit!

4/10 Scarso

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. To better understand your experience and to make the necessary improvements, we would like your assistance in providing us with more specific information about the aspects of your stay that were unsatisfactory. This will greatly help us in identifying the areas that require immediate attention and ensure that similar issues are not repeated in the future.

8/10 Buono

Susana

Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 26 gen 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Andrew, Auckland

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 26 gen 2024
Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Michelle

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice stay - would stay again
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 26 gen 2024
Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Kiri

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent stay, beautifully clean and comfortable.
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 26 gen 2024
Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Jatin, melbourne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We thoroughly enjoyed our stay! We were welcomed nicely and the checkin process was so quick. We were treated with yummiest cookies.❤️ The art deco building is gorgeous and our room was beautiful and comfortable. The breakfast had so many options, the staff were kind,lovely and helpful. At breakfast Chef Ashish checks on everything frequently and cooked delicious food. He made the yummiest Omlettes! Thank you Chef Ashish. ❤️❤️
Soggiorno di 2 notti a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you so much for your delightful review! We're thrilled to hear that you thoroughly enjoyed your stay with us. It warms our hearts to know that you felt welcomed, enjoyed our delicious cookies, and found our art deco building and rooms beautiful and comfortable. Our team takes great pride in providing exceptional service, and we're glad to hear that Chef Ashish and the breakfast team made your mornings extra special with delicious food and warm hospitality. We can't wait to welcome you back for another wonderful experience!

8/10 Buono

Alissa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Marcos, il giorno 26 gen 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Kim

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic stay
The location was exceptional. I cant think of an area around the city that would be more central to everything. Room was large and beds were very comfortable. Excellent bathroom space. Great selection of coffee shops and restaurants around the hotel. Museums and water just steps away. I would return in a heart beat. Thank you Wellington!
Soggiorno di 7 notti a gennaio 2024
Risposta di Marcos, il giorno 26 gen 2024
Thank you for choosing to stay at Doubletree by Hilton Wellington. We appreciate your effort for writing this lovely feedback. I am delighted to hear that you enjoyed your stay with us and loved every aspect of the hotel. Thank you again for taking the time to share your experience, the team and I look forward to once again welcoming you back to Doubletree by Hilton Wellington in the future.

10/10 Eccellente

Darren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 26 gen 2024
Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Buono

Charles

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a room on the second floor that had no view other than I could read the computer of the person working in the next building. If you stay request a room with a view. Otherwise dark and gloomy even on a sunny day.
Soggiorno di 2 notti a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you for your feedback. We'll take note of your comments regarding the view. Looking forward to welcoming you back for an even brighter experience!

10/10 Eccellente

Yoomee

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked most of your service and the interiors with jazz music which is my favorite. But the occasional elevator break down was inconvenient. And at breakfast hoped there were the ingredient written next to the food and staffs should be aware of the food when they are asked of the food ingredients as my daughter has a peanut allergy. One of the menu, looking like asian style noodle included peanut but I wanted to make sure, so asked the staff and she returned from the kitchen saying there was no peanut, however it was peanut so just ignored that food. But later the chef came out said there was peanut inside of noodle. The staff working at the restaurant should know the knowledge of that day's food menu or written ingredients next to the food. Other than that, I love the location, interior, service, welcoming cookies which were so yummy and delicate. THANK YOU!
Soggiorno di 2 notti a gennaio 2024
Risposta di Marcos, il giorno 12 feb 2024
Thank you for your detailed feedback! We're thrilled to hear you enjoyed our ambiance and service, especially the jazz music and welcoming cookies. We apologize for any inconvenience caused by the elevator breakdowns and the miscommunication regarding food ingredients. Your comments are valuable to us, and we'll make sure to improve our staff's knowledge and communication regarding menu ingredients. We hope to welcome you back soon for another delightful experience!

10/10 Eccellente

Bernard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
NZ trip
Great place to stay, center city, great service, good restaurant. I will stay again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 14 gen 2024
Thank you for choosing to stay at Doubletree by Hilton Wellington. We appreciate your effort for writing this lovely feedback. I am delighted to hear that you enjoyed your stay with us and loved every aspect of the hotel. Thank you again for taking the time to share your experience, the team and I look forward to once again welcoming you back to Doubletree by Hilton Wellington in the future.

8/10 Buono

Anna Elinder

Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 14 gen 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Marcos, il giorno 14 gen 2024
Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!