Hotel vicino a West Oaks Mall - Houston

“This property is run down. The elevator seems to be borrowed from the tower of terror. The rooms are old, musty and the bathrooms are from another era. The towels were torn. This was a real bad experience.”

“Nice apartment ”

“Ok”

“Good”

“It was pretty descent price a little expensive should be a 65$ room”

“Malas condiciones”

“Only two of the receptionists were helpful and polite. The “light” continental breakfast looked like rats had attacked it. There was a (used) condom in the elevator, a bottle of baby oil was left in my room from a previous guest so they don’t clean very well, and the a/c in my room was broken so it was unbearably cold.”

“They need to clean the rooms better and try to get rid of the cockroaches in the room”

“Friendly staff”

“We can always rely on a comfortable stay at Best Western. Kentucky, Tennessee and Houston have all been great on our road trip. Clean rooms, good breakfast and safe parking. The people working there have always been so nice and professional.”

“They are rude and very disrespectful, over charge on various occasions. The ice maker left large pieces of black debris in my iced tea, disgusting. I will never return to this property again.”

“After a long night of having our reservation "lost" by another hotel these guys came to the rescue. The room was spotless and already had the AC going so no waiting for the room to feel comfortable. Next time we are in Houston for an extended time we will definitely be staying here and taking advantage of the kitchenettes to save money from not eating out.”

“Amenities were at the minimum but the routine, service, and peace were A1. Will return.”

“Location excellent. Great restaurants near by. Rooms dated but clean. Breakfast fair. Coffee good :)”

“Best hot breakfast served, many options available. ”

“Esperienza terribile, da italiano sono rimasto disgustato da come è tenuta la struttura e purtroppo ho dovuto passarci una notte siccome sono arrivato tardi e non avevo altre possibilità. È presente dello sporco in generale tra corridoi hall ecc, la vicinanza all autostrada rende le camere molto rumorose e alla richiesta di cambiare stanza dal lato opposto dell hotel ci ha cambiato stanza mantenendo il lato verso l autostrada, la stanza e corridoi avevano un odore sgradevole, la doccia non...