Hotel vicino a Western Hills Mall - Birmingham

“Complimentary breakfast was better than any we have had.”

“will stay again”

“Yes”

“Room was perfect. Staff was ok. Only thing I can say that was a problem is It took all day to get clean linens. Great WiFi reception and the breakfast was good. Will be returning.”

“They had a very good breakfast promptly ready at 6 a.m. ”

“The hotel was terrible. There were wall mounted air fresheners spraying constantly and the smell smacks you in the face the second you enter. They are definitely trying to cover something up. Bathroom fan didn’t work and obviously hasn’t for a long time cause there was a bunch of mold growing on the bathroom ceiling. There was broken glass on the floor in our room and garbage under the nightstand. The a/c was making a weird noise that kept us awake but it was too hot to turn it off. By far the...

“I like my stay because the suites were clean fully stock, beds were comfortable and the breakfast was very delicious never seen and breakfast taco bar which was delicious as well. I would stay again was booked for business for a week.”

“Amani at the desk was excellent: kind and courteous. Made us feel welcome.”

“Clean”

“You call tell the couple that runs this place know what there doing, they are very kind and always polite”

“Parking was kind of difficult cause there were a lot of commercial vehicles that parked on several parking spaces. Hotel should make designated parking spaces for them. The entire room was very clean and beds were comfortable. I would definitely stay again. ”

“No rooms were ready at check in. Told to come back 35-45min. Came back 1 hr 15 min later to be told maybe possibly in another hour. Came back again and was told rooms not cleaned yet and they could give a King instead of the 2 queens if i wanted otherwise might be a while. No fan in bathroom. Was an adjoining room with paperthin walls...and the adjoining door was paper thin as well. To "remedy" unwanted entry from the other room, they placed a wardrobe in front of the door knob. ”

“Fast check in clean room”

“One of the best experiences that I’ve had with a hotel, they let us check in early after I had surgery. It was extremely modern clean and professional people were so gracious and nice even at the breakfast morning before we left. If I can give them 20 stars I would your front office Staff the gentleman working the breakfast the cleanliness everything was top-notch thank you so much and if I go to Birmingham, you’re my first choice. ! What a wonderful crew you have.”

“Things fit our accommodations very well”

“minimo amenities nel bagno - no shower-cap, slippers, beauty set no plug sockets at desk height @ desk - only sockets under desk...”

“The rooms are beautiful, amazing location. Nicest bathrooms ever seen staff wonderful ”