6/10 Soddisfacente
Troy
Viaggio con famiglia e bambini piccoli
13 ago 2025
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
This could be a very good choice for you with a few caveats that hurt its rating. The property is gorgeous and there are many things to do at the resort-like atmosphere: pool, golf, tennis courts, gym. HOWEVER, there are some other things to consider. We were surprised by several hidden charges. They charge $20 per day for parking, which seems unnecessary in a secluded area where space is definitely not at a premium. Even more galling, they charge for maid service, even though you have very much booked a hotel room. I was told it was $30 merely to bring fresh towels and pick up old ones (a full clean is $70). In the humid VA summer climate our towels did not fully dry even with the AC on full blast. Our family is happy to clean up after themselves and we certainly don't need replacement sheets for a few days stay, but there are definitely limitations to staying in a hotel...thus regular room cleaning visits! You won't find any of this on the informational sheet they print out for you at check-in so it feels very scammy, as a la carte cleaning fees are very much not the norm. These hidden charges forced me to dock the rating, as they are under management control. What is not under their control is the location: it's 20-ish minutes from Williamsburg and Busch Gardens, which might be inconvenient for some. If not, and you don't mind the additional costs of staying there, it's a great property.
Troy
Soggiorno di 4 notti ad agosto 2025