Hotel vicino a Wolff-Moser House - Winston - Salem

“Three of us stayed one night in two connecting rooms. An overwhelming smell of marijuana was coming from the room directly across the hall. Despite this being a non-smoking hotel, the odor, along with cigarette smoke, seeped into our rooms. Loud voices and party noise continued into the early morning hours. At 1:30 a.m., I complained to the front desk. An employee came upstairs, acknowledged smelling the odor, and sprayed air freshener. The relief lasted about ten minutes. When we called again...

“Everything nice and clean staff was great food was great 10*******+”

“Friendly, professional staff but the room was dirty and nasty. The doors and light fixtures were covered in black smears. Bathroom floor boards covered in dust, mold/mildew in shower, shower curtain was dirty, the walls had a mysterious brown substance and of course there were roaches. Very disappointing given the $400/nightly rate.”

“Tutto ok”

“Room was not made up daily. Sign on the room door indicated remove the do not disturb sign by noon if you want the room cleaned. There wasn’t a do not disturb sign on the door still the towels nor bed were freshened. Staff was less than empathetic when I talked with them.”

“The staff were friendly and helpful. The room was clean.”

“The property and rooms were fine and clean. The staff seemed friendly but appeared to lack training. It took the person behind the front desk about 20 minutes to check me in and I was the only one there. Breakfast was from 6-10 and when I went down at 6 I found no coffee out one day and the next day the coffee was lukewarm warm likely left over from the prior day.”

“Arrived and picked up a card and keys then wandered between two homes to find our room. Lights flickered, light streamed in around the ill fitting drapery all night, in the morning there was no coffee available except Keurig and when we finally were able to get breakfast at 8am - it was basically what you would get at a Fairfield and no one around to answer our questions. When a staff person finally arrived she was carrying a pan of sausages thru the front door. Not the breakfast we typically...

“Very happy”

“The hotel was nice but I stayed there expecting there to be a pool but there wasn't”

“Did not like having to pay for breakfast. Should be included in price considering the amount of room . Is stay is two nights or more should get at least free breakfast . 2 per room”

“The facility needs updating. We only stayed one night. It was clean.”

“It was a quick stop so no time for amenities but very nice and comfortable.”