Hotel vicino a Woodford Farms Family Park - Charlestown

“Room was clean when we arrived. Room should have been cleaned every day. It was not cleaned at all during our 3 day stay. Other rooms were leaving trash bags in the hallway. Now I know why. We came back to the room as we left it. I got clean towels from desk clerk. A note was made to clean the room the next day. The next day, we were told there was only one cleaning person and they didn't know if they'd get to our room. It didn't get cleaned. Breakfast was minimal. They had cheerios in a bin....

“It was awesome ”

“Clean, well equipped, friendly staff, good location. Nice waffles. ”

“On a 10 day road trip and 10 different hotels, this was the best (most were all different branded hotels but similar rates). Super clean, great staff. Only gripe would be the breakfast; the eggs and sausage were the worst we had of our trip. Probably the cheapest powdered eggs and sausage available. I made a bagel sandwich to try to cover the taste, as i didn't want to pay for a breakfast elsewhere.”

“Room clean, no odors, cool so used heat and temperature stayed even. Breakfast was minimal. Waffle, muffin, bagel, cream cheese, and cereal. ”

“Enjoyed the breakfast ”

“Breakfast was awful. Guy at front tried to overcharge us.”

“While staff were respectful, the desk manager absolutely refused to budge on a deposit fee. I understand that they have policies, but the entire conversation was purely transactional, not customer oriented. I had forgotten about the deposit fee and had spent essentially my last dollar to bring my fiance in from an 11 hour road trip. I hadn’t seen her in months. The desk manager refused to let me speak to the property manager to explain our situation, stating to either pay the deposit or cancel....

“We were confused and when we booked online and called everything was going to the radisson, we did not know we had reservations at the derby hotel (big difference) although it’s under change and a bit confusing it was overall a good stay. The kids absolutely loved the pool! ”

“Tutto molto bene. Staff gentile, buona colazione. Stanza pulita e ampia. ”

“Lo”

“Air conditioning was excellent, rooms were clean.”

“Clean room, nice amenities. ”

“Needs better and more pillows. ”

“Excelente ”

“Clean room- helpful staff- good breakfast ”

“Breakfast ”

“Excellent! ”

“We love this hotel. Clean rooms friendly staff and very dog griendly”

“Very clean, front desk was friendly, nice little kitchen which we didnt use as we were only there 1 night but long term stay would be excellent. Towels & provided soap, shampp, etc were a step above the average hotel. ”