Hotel vicino a Working People Exhibit - Lowell

“The exterior of the hotel looked appealing, but unfortunately the interior was a completely different experience. The elevator was unattractive and poorly maintained. The ice machine was leaking water onto the floor, and the area was littered with guests’ trash and paper bags that housekeeping had not removed. When we raised these concerns, the housekeeping staff said they spoke very little English, making communication difficult. Their demeanor also came across as dismissive rather than...

“Don, the guy who checked me in was very helpful. Room clean and quiet, a bit cold due to the severe weather conditions outside, but still okay. Very good breakfast. Convenient to reach and with a good steakhouse nearby. Will stay again.”

“Very clean and maintained quiet and friendly”

“Every thing was as expected”

“Hotel pulito, colazione ottima. Consigliato ”

“Room was clean”

“Posizione molto tranquilla camere spaziose e moderne. Tv con YouTube e netflix”

“ottimo”

“Camera grande, colazione lascia a desiderare”

“Staff was amazing and the property was in amazing condition.”

“I requested a room with 2 double beds and a pullout couch. They could not accommodate me citing that I booked through Expedia, as if I were being penalized.”

“Front desk staff was friendly and helpful.”

“la habitación estaba sucia”

“Hotel stupendo in una cittadina antica e elegante. Personale però poco preparato e attento”

“Nice”

“After a long day travelling was disappointed that the Hotel had no record of our reservation from Expedia. Then not being bale to get through to speak to someone which was taking a long time selecting the automated options without resolution. Eventually sorted when Hotel contacted Expedia which they could have offered when we arrived. ”