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Recensioni per Grand Metropark Hotel Xi’an

5 out of 5
Grand Metropark Hotel Xi’an
158 Dong Da Jie, Xi'an, Shaanxi

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 15 su 43 recensioni" "
Valutazione di 8 - Buono. 17 su 43 recensioni" "
Valutazione di 6 - Soddisfacente. 6 su 43 recensioni" "
Valutazione di 4 - Scarso. 3 su 43 recensioni" "
Valutazione di 2 - Terribile. 2 su 43 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

7,4/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

Fu Sang

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
值得入往
地點位置佳，近市中心，洒店設施較陳舊，整體不錯。
Soggiorno di 4 notti a ottobre 2017

6/10 Soddisfacente

Lai hing

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
酒店整體很旧，但是在我的要求下酒店給了一間大套房。很滿意！
Soggiorno di 2 notti a luglio 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Not a bad hotel, just slightly far from central ci
Room was fairly large though not in a very central location. A bit of a walk into main area near Drum Tower. Comfort of room was pretty good though not much of a view from my hotel room. If you are after something in a more central location then there are plenty of other options available closer to the central city area. Do re-check the hotel location yourself because the distance stated isnt neccessarily correct, whether intentional or unknowingly misinformed. Room amenities replaced daily, requested sheets to be changed daily (though not entirely sure this was done every day). A bit pricey though I did end up booking this place last minute on the night as my original hotel booked wasnt of an acceptable standard. I have found in China you usually get what you pay for so if you are used to comfort, space and exceptional cleanliness then always go with a 5 star hotel. Overall I would recommend this hotel and would stay here again but would suggest booking a larger sized room for personal comfort. Dont have many negatives comments about this hotel, only minor small issues like the size of the minibar and lack of minibar food choices.
Soggiorno di 3 notti a luglio 2017

6/10 Soddisfacente

Keyuan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a giugno 2017

10/10 Eccellente

HIROSHI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ビジネス・観光向けホテル
90年代の5つ星ホテル。周囲と比べて古く、目立たなくなったが、よいホテル。

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disappointed
Just messed me up much

8/10 Buono

Olivia, Hong Kong

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Great location with comfort room
Great location as it is just next to the bus stop. Hotel reception staff are not so clear about the information of varies attractions. We had to depend on ourselves only. The room is clean and comfortable at all.

8/10 Buono

Stefan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

usuman, 中国

Mi è piaciuto: Personale e servizio
豪華なホテルだが少しばかり老朽
スタッフも好印象でいいホテルです。 ただし、夜１０時にルームサービスを楽しんだところ、料理人が帰宅したとのことで、メニューは限られました。国慶節なので大目に見たいと思います。 湯船とシャワーが区分けされていないのは私にとってマイナスでした。 デポジットの説明は私の英語ではよく理解できなく、何度も繰り返し聞き直しが必要でした。平均ぐらいの評価です。

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio

8/10 Buono

Mrs. P. Tan, Singapore

Mi è piaciuto: Pulizia e comfort della camera
Great Hotel Location.
We chose the Grand Metropark Hotel for its excellent location. It is within the city walls, and just minutes away from the Bell and Drum Towers, as well as the brightly lit and busy Muslim Street, a bazaar street lined with fancy stalls/shops selling authentic food, local snacks and souvenirs, etc. The hotel is big and pleasant, and rooms are generally clean and comfortable. Do note that the hotel appears to be quite popular and fully booked, so check in early if you have preference for non-smoking and/or adjoining rooms (our party of 3 was put in rooms on different levels!). And go down early for breakfast if you don’t want leftovers:(.

10/10 Eccellente

S.Y. Ong, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent hotel at reasonable price
We really enjoyed our 2 nights at the hotel. The room was spacious and clean. Hotel staff were very helpful, though it would have even more impressive if they spoke more English.

10/10 Eccellente

Paulette, Sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
upmarket hotel at a reasonable price
the hotel was in a good location to the city and shopping. about 15 mins walk to city wall. there english was not the best but they tried to understand and help. the rooms were very clean. the food in the restuarants was great. they helped us to get taxis to our location.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
绝佳的地点
酒店服务很好，但设施太旧了

8/10 Buono

Bing, Beijing

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
a very good place
the place of the hotel is good but there was construction, so it was noisy during the daytime

10/10 Eccellente

Belinda, Australia - SA - Adelaide

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Alan, Melbourne Aust

Mi è piaciuto: Pulizia e comfort della camera
Walking distance to just about everywhere
The hotel is 20 minute walk from the Bell Tower along a main road and plenty of excellent shopping. The East Gate on the Town Wall is about 15 minutes walk in the other direction. The main Xian railway station is twenty minutes north, and the trendy night life near the south gate is about 30 minutes away on foot. Of course, there are many taxis and buses passing the hotel all the time. My stay was comfortable except for noise coming from an open air diner next door, and the sound of rock music from a shopping complex across the street. The diner shut down at 12:30am ach night, customers or not.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
很满意的酒店
地理位置很方便，客房隔音很好，服务很好，我的衣服遗忘在酒店，打电话后马上帮我快递到家了，很感谢！

6/10 Soddisfacente

Elizabeth

Mi è piaciuto: Pulizia e personale e servizio
Adequate Hotel
The Grand Metropark Hotel in Xi'an is an older hotel in a good location. We are a family of four with young kids, so we booked 2 rooms. Upon arrival we learned that there were no adjoining rooms available, so the front desk upgraded us to the family suite, which had 2 bedrooms, 2 bathrooms, and a sitting area. Very nice of them to do that! The room was very clean but smoking was permitted in that room so there was just that "smoky" feeling. The breakfast buffet was large but the food was satisfactory. The location was good for walking to the center of town and lots of shopping/restaurants. It took about an hour to get from the hotel to the terracotta warriors and about 40 minutes to get to the hotel from the airport.

8/10 Buono

A Fisher

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Western breakfast much to be desired, not nearly as good as other hotels in China; choices were limited. Was difficult understanding hotel staff, their English was very poor.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location inside the wall
Great location inside the city wall. Formerly a Hyatt hotel. Nice restaurants. Like many similarly rated hotels we visited in china it appeared to be hotel largely empty. The hotels executive chef spent a few hours walking with us in the Muslim quarters which was a nice gesture.

10/10 Eccellente

Dave

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice location and affordable.
The hotel was located within walking distance of the Xian wall which made it easy to hit one of the better in-town destinations. The price was reasonable and the staff was excellent. The atrium has live birds in cages and koi fish. The restaurant was very good. The beds, however were hard and the hotel shows it age a bit. There didn't seem to be a lot of nearby restaurants to choose from. Overall I recommend this hotel for tourists looking for a nice and affordable stay.

8/10 Buono

takarin, 中国国内在住

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
日本人には不向き？
５つ星と考えれば残念ですが不満が残ります、まずは設備が古いです、トイレ、シャワーとも時代遅れでの代物です。部屋にもシミや壁紙の剥がれがありましたし、ロビーの天井のクロスは汚れて剥がれてきていました、外観も建物が汚れていました。スタッフの対応はしっかりしていましたし、ベルボーイも対応は問題なしです。吹き抜けのラウンジは解放感があって気持ちがいいです、夜はバーラウンジになったので行ってみましたが、雰囲気は良いです、しかし中国人の客も多いためマナーの悪さを感じました、たばこを吸ったり大声で話したり、５つ星の割に料金が安いので結構中国人がおおいです、残念ですがこれがホテルの質を下げていると感じます。彼ら中国人にとっては普通の行動でも日本人から見れば非常識な中国人が多いので静かな環境を望んでいる人はここのホテルはだめだと思います。朝食は１１５元で結構いいものを出していました、しかし一流というには少し足りないです…また、朝から中国人は大声で話すし、禁煙なのに平気でたばこを吸うので、環境はよくありません…ホテルもこういうところが注意できていないし徹底できていません。５つ星としては失格ですね…とにかく中国人のマナーの悪さに一緒にいたくないという人は、ここはおすすめできません。もう少しレベルをあげて料金のもう一つ高いランクのホテルを選んだほうがいいと思います。

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Grand Metro Park Xian
Too bad breakfast was not included in room rate. On site price is very expensive for a family to eat every day.

2/10 Terribile

FLORENTINO

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
This is no longer a HYATT! MISLEADING
SUPER EXTRA EXPENSIVE, NEVER RETURN , NO LONGER A HYATT HOTEL BUT CHARGING MORE THAN THE MOST EXPENSIVE HOTEL IN XIAN

4/10 Scarso

Chet, Denver, CO

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
A weak Hyatt
I was surprised that Hyatt had its name on this hotel. The room was extemely dated, the bed was terribly uncomfortable, and it was overall a substandard hotel. The four-star rating was clearly a figment of someone's imagination. There's got to be a better hotel in Xi'an.

10/10 Eccellente

Vilas, Mumbai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great City, Great Hotel.
The hotel mnagement and staff were very cooperaive and wam. We were given one of the best rooms for family of 3; extra bed provided imedately on request. The hotel has the 'old world charm' with it's furniture and decor and we likedddd it very much. Breakfast was very good. Hotel's location is best suited to tourist familes. We liked Xi'an and if happen to visit again, would like to stay only at Hyatt Xi'an.

6/10 Soddisfacente

Suzy, Chicago, IL

Mi è piaciuto: Pulizia e comfort della camera
Hyatt Regency - okay hotel, closing down in the next few months (May 2011)
Nice hotel, not in a great location, but not bad either. Hotel was definitely older, according to local sources the hotel will be closing in the next few months as they are opening a park hyatt. I would suggest staying in the bell tower hotel if possible. It is is a much better location. Xi'an has a bus system, but no underground. Taxis are able to be found, but they don't always like to pick up foreigners. Staying in a good location matters in Xi'an. Would suggest somewhere near the bell/drum tower.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hyatt Xian
An excellent location and good value hotel. A booking into the club is great value given the use of the lounge and the benefits offered. There is no swimming pool, just a large hot tub which was OK - but a pool for the children would have been nice. Tours provided were very good, with a cool comfortable car.

10/10 Eccellente

Tinaspin, Manhattan, NYC, NY, USA

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
We had an incredible rate for this fabulous hotel inside the walled section of the city. The location is great. The breakfast is extraordinary.
We could see a part of the ancient wall from our room... the location is terrific. We chose the room rate with breakfast and we were so delighted to have such a wonderful selection of western and eastern dishes. We had one of the best breakfasts ever... The room and bathroom were very large and comfortable. (They have many TV channels in English, in case you can't sleep...) Because of our timing we had dinner in their Chinese restaurant, instead of going out and we don't recommend it. Their Chinese restaurant is too bright and the food is not memorable therefore expensive, we should have dined in the Cafe. The hotel lobby is a great place for an afternoon drink.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hyatt Xian
The Hotel was well equipped and convenient to the city center. I was anticipating a nice hot Sauna, only to discover that it was a mixed sex and I needed a swimsuit (which I did not have) so that was disappointing. No Wireless, only cable internet so my strategy to leave the laptop and work on my i-pad was shot in the foot. Breakfast was superb and worth the extra cost, a rare event at any hotel.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location. Excellent service
We stayed 3 nights. Excellent location. Booked executive floor which was worthwhile with happy hour and wifi. Found the staff very helpful and courteous. Buffet breakfast was good. Tried the Chinese restaurant for dinner. The food was delicious.

10/10 Eccellente

Maria, Wettingen Schweiz

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sehr gutes Hotel mit viel Komfort, gutes Essen
Das Hotel Hyatt in Xi'an ist sehr schön, die Zimmer gross und sehr komfortabel. Das Frühstücksbuffet und das Essen sehr gut. Alles in allem ist dieses Hotel sehr zu empfehlen.

10/10 Eccellente

katha1230, sacramento, ca

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Excellent Hotel
The hotel was clean and comfortable. Western-style, including the beds--very important in China! The breakfast buffet was lovely, with an excellent selection of both Western and Chinese options. The concierge was also wonderful, very helpful and courteous.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Anne, Tokyo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel option in Xi'an
Our experience at the Hyatt Regency went above and beyond expectations. The service was outstanding: our every need was anticipated and met before we knew it. Our junior suite reservation was upgraded to a full suite at no cost to make more room for a child bed. Breakfast and executive lounge cocktails were added to our service at no charge. The hotel was not crowded when we were there, over Christmas, which may have been a factor, but the service mentality seemed embedded in the hotel culture. The breakfast and lunch buffets were excellent and reasonably priced for hotel meals. The hotel is across the street from a theater and a shopping complex. The old city wall is only a half-mile walk away. The major Xi'an attraction, the Terra Cotta Warriors, is about a 90 minute car ride. We hired a hotel car for the day, an option that worked quite well for us (2 adults, 2 kids). We recommend this hotel without hesitation. We arrived in Xi'an by train from Beijing. It would have been smart to arrange a pick-up with the hotel in advance: places to hail a cab at/near the station are extremely limited and very poorly marked.

10/10 Eccellente

Anna, Sydney, Australia

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
An Oasis
Attentive service, terrific for a young family. An Oasis in a dusty and dirty city. Terracotta warriors make the trip worth while, and the Hyatt makes it bareable.

10/10 Eccellente

Trevor, Calgary, Canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Regency Hyatt Xi'an- superb service
The hotel staff were very knowledgeable and helpful in making our stay in Xi'an enjoyable. We were about to miss our train when we found out that there was a huge traffic jam and there were no taxis getting through. The hotel provided us and another pair with hotel transfer to the train station at no cost.

10/10 Eccellente

Chuck, Minneapolis, MN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel, modest price.
Our stay at the Hyatt Xi'an was extremely enjoyable. The rooms were what one expect at a Hyatt -- very well done and comfortable (although the beds were typical for China, meaning very, very firm). Service was exceptional. The buffets in the restaurant were extremely large. Overall, an excellent hotel at a modest price.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e comfort della camera
Nice Staff, but Old Hotel
This trip to Xi'an was taken for business purposes. We stay in nice hotels throughout China and expected the same when choosing the Hyatt brand. The hotel was not what we expected. The lodgings were very old and grimy. It was obvious that the room had not been cleaned well and didn't appear to be updated since the late 80s. The room made me feel depressed with its low ceilings and dated decor. We also had access to the lounge which was comparable to the room- old and sad. A buffet breakfast was included with the lounge access, however it wasn't much more than a continental breakfast- not like other Western hotels in China. So instead, we ended up paying extra for the full buffet downstairs. The upside of the hotel was the courteous staff, who upgraded us to suites, and the location, close to the city center. All of the employees were extremely nice and spoke excellent English. I would not stay here again. The same or less money can be spent at much nicer, newer hotels.

8/10 Buono

M, Norge

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
God beliggenhet
Hotellet ligger innen for bymuren og dermed nær til mange severdheter.