Hotel all inclusive a Zippers

“Muy buen servicio! Alberca y playa muy limpias, el joven gabriel nos ayudo mucho”

“We had stayed at the Krystal Grand a few years ago and really enjoyed it so we decided to go back and stay in the Altitude Tower this time! Unfortunately is was not at all as we expected. The rooms in the Tower (a supposed upgrade) reeked of mold and when we changed rooms the mold was just as bad as in the second room as it was it first! The rooms are not only outdated but poorly maintained! The rooms with private pools offered no privacy at all and didn't have a patio sitting area! The pool in...

“Bar not having modelo”

“En la habitación que nos dieron no servía el aire. Fueron a checarlo 3 veces y no se pudo reparar. Creo que nos debieron de haber cambiado de habitación desde el inicio. Dormimos escuchando como goteaba al aire toda la noche y pasamos calor. Poniendo a un lado eso, el staff de recepción siempre mostró buena disposición en ayudarnos. Todo lo demás estuvo genial.”

“Misleading because I paid for an ocean front room and none of their properties are actually ocean front so not worth the extra price. Definitely not ada friendly as certain areas only have several flights of stairs you have to take to get to certain areas of the resort. Room service food is not good. Food at UA was good that’s the only restaurant I tried here. And I was told I would receive a birthday dessert and never received it.”

“This property has the basics, 2 main pools and an adult pool. The buffet was very good and the food options were changed often. There’s shopping right across the street for everything you may need. And the staff were very helpful and friendly. What we didn’t like was the one restaurant (Luna) food wasn’t that great. And the selections were limited.”

“First class all the way, food, rooms, staff.”