Hotel vicino a Zoo in Forest Park and Education Center - Springfield

“Kind personal. ”

“A cozy Inn, in a good location, a nice decoration and a wonderful breakfast: we recommend it!”

“Very modern and bright. Very clean and quiet”

“The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

“Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me.”

“AC OK Staff friendly Parking Very Good ”

“Eggs”

“Una sola notte, tutto bene. Molto disponibili.”

“Everything nice”

“Customer service at desk was great.”

“Questo motel necessità di una piccola sistemata. Pulizia non al top. Colazione essenziale ma sufficiente. La ragazza alla reception molto carina e gentile.”

“Mold in bathroom, on walls and shower trim. ”

“Breakfast was nice with several options. A problem with hot water was resolved..”

“The property is aging, The pool is closed, yet the service makes up for that with ease. Great customer service! ”

“DO NOT STAY HERE!! It was by far, the worst hotel I have ever been to in my life. It was dirty, run down, the tv was broken, the bathroom had a pile of dirt and it had a terrible old mattresses where you could feel the coils. In the morning, I looked under the sheet at the mattress and there were signs of bed bugs, rust colored stains, etc. I really should have checked this upon arrival! Now I am at home and having to mitigate against bed bugs. This hotel should be closed down by the health...

“Good”

“I paid for my stay through Expedia and when I checked into the hotel they asked for my credit card for incidentals. When I got my Credit Card statement I saw that the hotel had also charged me for the stay. I called and spoke to a manager to get the double charge removed and he said he would have to call me back. I am still trying to get my refund 2 weeks later!”

“El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas ”