Hotel a Richmond

“You get what you pay for. My room smelled like pee and the bathroom was not clean. There was pee on the toilet seat.”

“The room was clean and comfortable. The staff were super friendly and helpful. Tasty breakfast.”

“Absolutely perfect for our needs ! Thank you !”

“Everything was clean, basic breakfast. Hotel was quiet, didn't hear the Hiram noise.”

“Great location with convenience to restaurants and shopping!”

“It's not the Ritz, but it's fine for what it is. I had no problem with it. Comfortable bed, we had 2 doubles. TV didnt work , but I was only sleeping there, don't need it with phone, etc. It's really good for the money, I had room 202.”

“There's no carpeting in the rooms and it's okay- probably easier to clean. The breakfast was not adequate and not tasty at all.”

“The bedding had cigrate burns through each of the sheets and blankets. Even tho it was a non smoker room it smelled like weed and cigarettes. The room had no microwave and the fridge it came with smelled of rotten food. The bathroom curtain was covered in mold and the shower was dirty with handprints and gunk on the walls and ceiling. Tbe towels looked like they were not fully cleaned and the sink leaked and was definitely not cleaned. The property was not maintained and was overflowing in each...

“The room was good, the bathroom was another story. Sink faucet was loose and had to be held by two hands to use. Maintenance should be all over that. Shower: Mold all around the corners, the door gasket is moldy, and the silicone grout needs to be cleaned/replaced. Needs to be redone. Ever since Covid hotel rates have shot up and the level of maintenance and service have tapered off. Room rates are not commensurate with value received.”

“Best hotel on 75!!”

“The room had a slight smoke smell. A couple of the towels were dirty.”

“Upon time”

“The hot tub was broke. The breakfast was cold cereal, toast or a waffle. Dirty place looks like they are redoing everything”

“Clean room, great staff”

“No bed bugs didnt stay at all walked in room and turned around and left ”

“The property itself is gorgeous and a great place to spend the day with family. To stay overnight, I wouldn’t say it’s the most family friendly. We were in a 2 room suite with a steep staircase in the middle of the room. The One room with a twin bed didn’t have a door, so we ended up having to have all of us in one room to ensure our toddler didn’t run out and down the steep staircase at night. The homes are older and don’t do much to help with noise, sorry to guests below. Surprised how well...

“After many hours of driving, we stayed here to rest, but it was impossible: the bed was uncomfortable and smelled awful. I couldn't sleep because of the strong smell of sweat and the feeling of disgusting I experienced all night; plus, the towels were dingy. breakfast was good.”

“Bathroom sink was dirty and clearly not cleaned before we got there. Long blonde hair all over the sink. Shower was okay, just seemed a little dirty and not cleaned overall. Front staff was incredibly nice.”

“The staff was friendly and helpful. The room and bathroom were very clean. The hotel was quiet with beautiful surroundings both inside and outside.”

“They switched the price to three hundred a night. Double charged my card. The front desk was very rude when I Questioned it and the manager still has not called me back. Will be contacting the attorney general office and the BBB.”