Hotel vicino a Akron-Summit County Public Library - Akron

“Parking safe and easy”

“I reserved a double queen bed room with extra square feet of room. We arrived an hour eary for the 3 oclock check-in and the room was understandably not ready so we waited until 3 oclock for the stated check-in time. The room still not ready. They did try to accomadate us with a room that was smaller, but was not what we reserved. Rooms are so small these days so we elected to wait. Checked back a couple of more times and it wasnt until 3:45 that the desk finally checked to see why the room...

“Hotel vecchio, arredi vecchi e sporchi. Colazione molto scarsa. Pulizie solo su richiesta e non comunicate al check in. Percezione di scarsa sicurezza all’interno della struttura ”

“The staff was friendly. Great breakfast! Pool fitness room was all good. A great place to stay if you want to Float the River!”

“Raccomandato al 100% davvero!!”

“I told the front desk person it was a prepaid reservation but they charged me twice. Then they said they couldn’t credit the amount back because I had to wait till the next morning to discuss it with the volte manager, starting 7am. The next morning same story. The person in charge at the front desk said the Manager was not it that day and I had to give them a call to discuss my claim. Very very upset and disappointed ”

“Shower curtains were torn, mix-matched hangers, some were broken”

“Great service”

“Requested a handicapped accessible room near the elevator or on the first floor. Was given a handicapped accessible room, but on the third floor, farthest away from elevator. Why would hotels even put one of their few handicapped accessible rooms at the end of the hallway, far away from the elevator? The magnetic key cards were horrible and barely let us in the outside side door, the pool, and our room, after countless attempts. Nice hotel otherwise. Would stay again as we like (need)...

“clean room good staff”

“Everything has been redone, it is super clean and neat. Easy on and off the highway. A nice simple breakfast.”

“Room was clean and price was great”

“Great location, neat and clean.”

“Great room. Breakfast was fantastic. Crew working there was very professional.”

“Great place”

“Atrociously gross room, and very rude staff. I stay in Kent once a week for school and I will never come back to this place again.”

“Staff, room and breakfast were top notch”

“They were overbooked and didnt have our room even tho we had reservations, so they gave us another room where none of the outlets worked in the bathroom missing light bulbs so front desk gave us some bulbs. Everyday when we left and came back our room key no longer worked so Everyday we had to get it reset at front desk...then they brought more towels to our room that were damp as if they haven't completly dried in the dryer. Overall i would never stay there again, it's not like the other...