Piscina coperta

Recensioni per Grand Hotel Amrâth Amsterdam

5 out of 5
Grand Hotel Amrâth Amsterdam
Prins Hendrikkade 108, Amsterdam

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 501 su 1006 recensioni" "
Valutazione di 8 - Buono. 262 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 114 su 1006 recensioni" "
Valutazione di 4 - Scarso. 78 su 1006 recensioni" "
Valutazione di 2 - Terribile. 51 su 1006 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

8,4/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Lorenzo

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations, il giorno 16 gen 2024
Dear Lorenzo,We highly appreciate your 5-star rating!We are glad that you had a great time staying at the Grand Hotel Amrâth Amsterdam.Our entire team is looking forward to welcoming you back to our property.With kind regards,Guest Relations Officer.

8/10 Buono

Sandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations, il giorno 11 gen 2024
Dear Sandro,We highly appreciate your 5-star rating.We are glad that you had a great time staying at Grand Hotel Amrâth Amsterdam.Our entire team is looking forward to welcoming you back to our property.With kind regards,Guest Relations Officer.

10/10 Eccellente

Simone

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations, il giorno 9 gen 2024
Dear Simone,We sincerely appreciate your 5-star rating!We are honored by your wonderful rating. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to welcome you again soon.With kind regards,Guest Relations officer.

10/10 Eccellente

Matteo

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sceglierò ogni volta questa struttura. Consigliatissima!

10/10 Eccellente

Giuseppe

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All has been perfect, it was a great stay. Thanks to the whole staff.
Soggiorno di 7 notti a dicembre 2021
Risposta di Grand Hotel Amrâth Amsterdam, il giorno 21 dic 2021
Dear Giuseppe, thank you so much for you 5 out of 5 rating! We are happy to read that you enjoyed your stay as much as you did. We hope to welcome you back again in the near future. Kind regards, Team Grand Hotel Amrâth Amsterdam

8/10 Buono

michele

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2021

10/10 Eccellente

Luana

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a ottobre 2020
Risposta di Jesper Lauersen, il giorno 22 ott 2020
Dear Luana, Thank you for your 10/10 rating.It is great to see that you enjoyed your experience at The Grand Hotel Amrâth Amsterdam and thank you for taking the time and effort to share your positive feedback. We hope that you will choose to stay at the Grand Hotel Amrâth Amsterdam when visiting Amsterdam again and shall look forward to welcoming you back! With kind regards, Jesper Lauersen General Manager

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a ottobre 2020
Risposta di Guest relations, il giorno 11 ott 2020
Dear Anonymous, Thank you for your top rating. We hope we have the honor to welcome you again in the future! With kind regards, Jesper Lauersen General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
stile! livello elevato con un ricordo art noveau che lascia stupiti
Soggiorno di 1 notte a dicembre 2019
Risposta di Jesper Lauersen, General Manager, il giorno 16 dic 2019
Dear esteemed guest, We thank you kindly for sharing your positive impressions on this site. I am delighted to hear that the architectural style of our monumental building was to your liking. We hope to be able to welcome you back soon! With kind regards, Jesper Lauersen General Manager

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 2 notti a novembre 2019
Risposta di Marcel Bosman, General Manager, il giorno 27 nov 2019
Dear esteemed guest, Thank you for your rating! We hope that you enjoyed your stay with us and we hope to be able to welcome you back soon! With kind regards, Marcel Bosman General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2019
Risposta di Marcel Bosman, General Manager, il giorno 20 ott 2019
Dear esteemed guest, Thank you for your five star rating! We are delighted to hear that you enjoyed your stay with us and we hope to be able to welcome you back soon! With kind regards, Marcel Bosman General Manager

8/10 Buono

Marco, Roma

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Albergo in linea con le attese, stile retro, camere ampie con soffitti molto alti, luci basse. Bagno senza bidet. Posizione vicino alla stazione centrale, quindi molto comodo.
Soggiorno di 3 notti a settembre 2019

4/10 Scarso

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Ottima posizione, assolutamente un 5 stelle, tetro e con scarsa pulizia. La prima sera camera al 1 piano impossibile dormire. La reception gentilissime il giorno dopo mi hanno cambiato la camera al 4 piano . Silenziosa.
Soggiorno di 3 notti a luglio 2019

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Non è un 5 stelle....neanche 3.....Sporchissimo. Ma sopratutto personale insistente e maleducato. per farvi capire, il secondo giorno alle 18 non avevano ancora rifatto la camera. Mai piu in vita mia
Soggiorno di 2 notti a giugno 2019
Risposta di Marcel Bosman, General Manager , il giorno 18 giu 2019
Dear esteemed guest, I regret to hear that your stay with us was not meeting your expectations. Regarding the disappointing standard of cleanliness in your room, I am extremely disappointed to hear this! I will make sure to communicate this to our Housekeeping Manager as this is not in line with the service we aim to deliver. Our apologies for the inconvenience experienced. As for your comment on our service, I sincerely regret to hear that you feel that way! Here at the Grand Hotel Amrath Amsterdam we pride ourselves on our good service which have caused many of our guests to return, yet it is apparent that we did not achieve this in your particular situation. For this, we sincerely apologize! We hope that you will consider giving us a second chance to redeem ourselves from this experience and prove that we are able to provide our guests with the 5 star experience that so many have grown fond of throughout the years. With kind regards, Marcel Bosman General Manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Buona posizione ma albergo datato con servizi che non funzionavano
Soggiorno di 5 notti a maggio 2019
Risposta di Marcel Bosman, General Manager , il giorno 5 giu 2019
Dear esteemed guest, We thank you for sharing your feedback with us on this site. I am pleased to hear our location was convenient for your stay in Amsterdam. As for your comment on the general upkeep of our hotel, I am very sorry to hear that you feel that way. Here at the Grand Hotel Amrath Amsterdam we try our utmost to renovate where necessary to maintain the comfort of 5 star facilities with respect to the original charm and character of our monumental building. I regret that you did not feel we achieved this during your stay. Thank you for bringing this to our attention, we will look into this. I hope that despite this the remainder of your stay with us was pleasant and we hope to be able to welcome you back again! Kind regards, Marcel Bosman General Manager

2/10 Terribile

Viaggiatore verificato

Soggiorno di 3 notti a maggio 2019
Risposta di Marcel Bosman, General Manager , il giorno 1 giu 2019
Dear esteemed guest, I regret to see that you did not enjoy your stay with us here at the Grand Hotel Amrath Amsterdam. I wish we would know more about the disappointing circumstances of your stay to learn more about what we could have done differently. We hope that you will consider giving us a second chance to redeem ourselves from this experience and prove that we are able to provide our guests with the 5 star experience that so many have grown fond of throughout the years. With kind regards, Marcel Bosman General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2019
Risposta di Marcel Bosman, General Manager , il giorno 15 mag 2019
Dear esteemed guest, Thank you for your 5 star rating! I am happy that you enjoyed your stay with us and we hope to be able to welcome you back soon! With kind regards, Marcel Bosman General Manager

8/10 Buono

Vanessa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing wellness center with warm pool with lights, 4 saunas, jacuzzi (jets a little cold) and great work out equipment. Amazing cod at the restaurant and I’m not a huge cod fan.
Soggiorno di 6 notti ad aprile 2024

8/10 Buono

Arlis

Viaggio di coppia
Mi è piaciuto: Pulizia
Staff was not easy to communicate with. Everything moved a bit slowly. Good location.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Sunita

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Being the old shipping house, this hotel has an usual layout. Very nice restaurant and bar (food was very good) and the staff were all wonderful. Wendy and Vasiliki at the front desk and Dale and Bowie at the bar, who managed things very well when it was super busy. A few of the canal from my room was a bonus and it's a very short walk to central station.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations, il giorno 2 mag 2024
Dear Sunita,Thank you for taking the time to leave this wonderful feedback and 5-star rating!It sounds like you had a fantastic experience with us. The unique layout adds character, and we are delighted to hear that the restaurant and bar exceeded your expectations. Wendy, Vasiliki, Dale, and Bowie seem to have made your stay even more enjoyable with their excellent service. Additionally, having a view of the canal from your room must have been a lovely touch. Your kind words will certainly be shared with our team.Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.We look forward to welcoming you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Odette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Prachtig authentiek interieur en zeer grote kamers
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations, il giorno 25 apr 2024
Beste Odette,Hartelijk dank voor uw review.Wat geweldig om te horen dat u ons authentieke interieur waardeert en genoten heeft van onze ruime kamers! We streven ernaar om een unieke en comfortabele ervaring te bieden aan al onze gasten. Dank u voor uw vriendelijke woorden en we hopen u in de toekomst weer te mogen verwelkomen voor een even plezierig verblijf.Met vriendelijke groet,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Anastasia

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Loved it and will be back
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations, il giorno 22 apr 2024
Dear Anastasia,We highly appreciate your feedback and the 5-star rating!We are delighted to hear that you had a great stay with us and that you will visit us again in the future.We cannot wait to welcome you back soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

6/10 Soddisfacente

Rachel, Miami

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
We were in a room that was way too hot and no way to cool it down. They opened the old windows but with heavy curtains no air came in. I'd curtains were open- it was bright light and incoming views from other rooms. The hotel is a maze and I'm seriously glad there wasn't a fire- would have never gotten out.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations, il giorno 15 apr 2024
Dear Rachel,Thank you for sharing your feedback with us.We regret to hear that some aspects of your stay did not meet your expectations.We are sorry that your room was hot. Our staff are always glad to provide extra fans in order to fix the temperature and ensure you have a pleasant stay.Your comfort is our top priority!Once again, thank you for your feedback and we are looking forward to seeing you again soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

8/10 Buono

Esther

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
loved the old building and charm it had many really good employee's Mabinci really stood out in the restaurant and how great she was with my 4y old. there were some cleanliness issues with the tub and electrical problems with the curtains. If you want to charge your phone or run a sound machine you cannot just unplug your room it takes all electricity off.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations, il giorno 15 apr 2024
Dear Esther,We would like to thank you for the time you have taken to share your experience with us and others on Expedia.It is wonderful to learn that you have enjoyed your stay with us and that Mabinci has provided you with the right service. We will ensure to share your comment with her. However, we apologize for the inconvenience regarding the cleanliness and electrical issues in your room. Please rest assured that your feedback will be forwarded to both our Technical and Housekeeping departments.Thank you again for sharing your feedback and we really hope to welcome you again in the near future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

julie, Lacombe

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful stately rooms!
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Relations, il giorno 15 apr 2024
Dear Julie,We highly appreciate your review and 5-star rating!We are extremely glad to hear that you have enjoyed your stay with us.We cannot wait to welcome you again in the near future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

audrey, San jose

Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations, il giorno 26 apr 2024
Dear Audrey,Thank you for your 5-star rating!We are truly glad to know that your stay was everything you hoped it would be.We are looking forward to welcoming you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

6/10 Soddisfacente

Kaija

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Jammer dat er op zaterdagavond geen mogelijkheid was om nog een drankje te doen. Dat er afgebakken broodjes waren bij het ontbijt.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations, il giorno 1 apr 2024
Beste Kaija,Hartelijk dank dat u de tijd heeft genomen om uw ervaringen bij het Grand Hotel Amrâth Amsterdam met ons te delen.Wij vinden het vervelend om te lezen dat uw verblijf niet geheel naar verwachting is verlopen en willen daarvoor onze welgemeende excuses aanbieden.Wij zullen uw waardevolle feedback delen met het F&B team, om dit in de toekomst te voorkomen en uw toekomstige verblijven bij ons te verbeteren.Wij hopen de eer te hebben u weer in ons hotel te mogen verwelkomen.Met vriendelijke groet,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Samuela, Wolverhampton

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed my stay here. I was solo travelling and felt so safe. And they were so kind and service was absolute amazing. Coming to this hotel when I come to Amsterdam again.
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations, il giorno 1 apr 2024
Dear Samuela,Thank you for the time you have taken to leave this wonderful feedback and 5-star rating!How amazing to hear that you had a wonderful time staying with us. Providing the highest level of hospitality is our number one priority and we are truly glad to hear that we met your utmost expectations.We are thrilled to read that you felt safe and that you received the best service.Thank you once again for your feedback and high score! We are grateful for your kind words. Looking forward to your next experience. Hopefully, we’ll impress you once again.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Natalia

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Relations, il giorno 29 mar 2024
Dear Natalia,Thank you for your 5-star rating!It is wonderful to read that you had a great and pleasant stay at our hotel.We look forward to welcoming you again soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Shabnam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property with original structure. Near to the station. Further away from main shopping area but a nice walk. Room was available early which was great.
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations, il giorno 29 mar 2024
Dear Shabnam,Thank you for taking the time to share your experience with us.We are thrilled to learn your stay was everything you hoped it would be.It is great to know that our hotel has accommodated your needs.We appreciate your wonderful review and 5-star rating!Our entire team is looking forward to welcoming you again in the near future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

8/10 Buono

Alissa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Sehr freundliches Personal, super Lage direkt am Hauptbahnhof und in der Innenstadt. Guter Spabereich. Essen sehr teuer. Wir hatten ein Zimmer direkt neben dem Aufzug, was sehr laute Geräusche gemacht hat, auch nachts. Sonst alles super und empfehlenswert
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations, il giorno 25 mar 2024
Dear Alissa,Thank you for the time you have taken to share your experience with us.We are delighted to learn that you enjoyed your stay and that our staff have served you well.Wonderful to read that our wellness was up to your expectations.However, we apologize for the inconvenience regarding the room. We are sorry to know that you did not feel comfortable.Kindly know that our staff are always glad to assist you with a room move in case it was noisy as your comfort is our top priority.Thank you again for your feedback and we look forward to welcoming you again in our beautiful city.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Emily, HIALEAH

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This hotel has a lot to offer for anyone traveling to Amsterdam and wanting to stay in the heart of city center. The building itself stands out from the others as it is quite beautifully historic and has a renaissance type architecture. My favorite detail about this hotel is that the hotel is walking distance to central station where you’re easily able to take public transportation like the train, metro, or tram to different parts of the city. The hotel staff is very friendly and accommodating. Anytime I had any questions or concerns they were quickly addressed and resolved. The front desk staff, the bellboy that helped carry my luggage to my room, and the restaurant staff, were all very welcoming and willing to make sure my stay was as comfortable as possible which was greatly appreciated. Due to my amazing experience at this hotel I highly recommend anyone to stay here at the Grand Hotel Amrâth, and I will definitely be booking again in the near future.
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Relations, il giorno 22 mar 2024
Dear Emily,Thank you for taking the time to leave a wonderful feedback and 5-star rating!Your words have brightened our day! Our hotel's goal is to provide comfortable accommodations and excellent guest experience. We are delighted to learn that this commitment was reflected in your stay. Thank you for your kind ratings of our staff service, it is of utmost importance to all team members to deliver best-in-class service and for our beloved guests. Your kind words will be shared with our entire team.We appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At Grand Hotel Amrâth Amsterdam, we believe that our guests deserve the best service, and we’re committed to delivering just that.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Clara

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Excellent staff. Great and big rooms. Very comfortable
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Relations, il giorno 18 mar 2024
Dear Clara,Thank you very much for leaving a wonderful feedback regarding your experience.Your words have brightened our day! We put a lot of effort into providing comfortable accommodations and excellent guest experience. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit.Furthermore, we are delighted to learn that our staff have provided your with the right service.We are looking forward to welcoming you again in the near future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Mark

Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations, il giorno 1 apr 2024
Dear Mark,Thank you for your 5-star rating!We are thrilled to hear that your stay was everything you hoped it would be.We are looking forward to welcoming you again soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Catherine

Mi è piaciuto: Condizioni e dotazioni della struttura
Very pleasant stay, lovely spacious room and friendly staff :)
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations, il giorno 11 mar 2024
Dear Catherine,Thank you for sharing your valuable feedback with us.Wonderful to hear that you had a wonderful time staying with us. Providing the highest level of hospitality is our number one priority and we are truly glad to hear that we met your utmost expectations. We will ensure to share your valuable feedback with our entire hotel team.We truly look forward to welcoming you back to our hotel whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Michael, Brighton

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed three nights at the Amrath hotel and I can honestly say no complaints - enjoyed a couple of glasses of wine with some snacks - room was very adequate in terms of size especially the king size bed - the only slight criticism was the shower over the bath as managed to make the floor a little wet! Had great time though and all staff very pleasant and helpful
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations, il giorno 6 mar 2024
Dear Michael,We would like to thank you for taking the time to share your experience with us.Your review means a lot to us because we work hard to give each of our guests the greatest possible experience. We are so pleased to learn that your stay has met your expectations and that our staff provided you with the right service.However, you valuable feedback regarding the shower will be forwarded to our Technical team.Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.We can’t wait to exceed your expectations every time you choose us.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

8/10 Buono

Bethany

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel inside and out. Staff are incredible friendly and helpful. There was lots of little treats we didn’t know about, mini chocolates delivered to the room every evening, mini fridge, waffles etc. Spa was incredible.
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations, il giorno 1 mar 2024
Dear Bethany,Thank you for sharing your experience at our hotel with us.Your words have brightened our day! We put a lot of effort into providing comfortable accommodations and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We’ll do an even better job next time and earn those five stars.We value your feedback and look forward to welcoming you again.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Franklin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 9 notti a febbraio 2024
Risposta di Guest Relations, il giorno 29 feb 2024
Dear Franklin,Thank you for your 5-star rating!It is wonderful to read that you had a great stay at our hotel.Hopefully we will welcome you again in the future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 Eccellente

Alexandre

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations, il giorno 26 feb 2024
Dear Alexandre,Thank you for taking your time to review and rate Grand Hotel Amrâth Amsterdam. Your review and rating is a beautiful testimony for our hotel and the staff therefore we truly thank you.We are glad to know that you enjoyed your stay with us.We hope to welcome again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.

10/10 Eccellente

paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations, il giorno 26 feb 2024
Dear Paul,Thank you for staying and rating Grand Hotel Amrâth Amsterdam.Our aim is to provide our guests with a memorable stay, and we are delighted to read that we have succeeded.We look forward to welcoming you again in the near future.With kind regards,Guest Relations Officer.

10/10 Eccellente

Hodon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful hotel in a great location. Loved my weekend getaway
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations, il giorno 19 feb 2024
Dear Hodon,Thank you for sharing your experience at Grand Hotel Amrâth Amsterdam with us. We appreciate your 5-star rating!Wonderful to read that you have enjoyed your stay with us and we were able to meet your expectations, this is what we strive for and are delighted to see that we managed. We truly look forward to welcoming you whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.

4/10 Scarso

Janet

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Great and very helpful front desk personnel, and bellhops. The "automatic" curtains in my room opened by themselves three times overnight, waking me up! As well, the steam room was shut down...disappointing, as the "spa" area was a main reason for booking here.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations, il giorno 16 feb 2024
Dear Janet,We highly appreciate you taking the time to share your experience at Grand Hotel Amrâth Amsterdam.How unfortunate to read that some aspects of your stay were not up to your expectations.We apologize for the fact that our steam room was out of use due to maintenance. We also apologize regarding the curtains as this might happened due to mixed signals. We will ensure to discuss your feedback with our Technical team.On the other hand, we are glad to read that our staff have provided you with the right service.We truly hope to welcome you again in the future and guarantee you a great stay.With kind regards,Guest Relations Officer.

10/10 Eccellente

Benjamin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is close to Amsterdam Centraal. A strong art-deco interior design, mostly well presented with a few places where ageing is showing, as well as a long walk to our room, and a noisy lift/elevator waking us in the night. Housekeeping did not replenish towels/bathrobes in line with the hotel policy which was disappointing. The staff are wonderful and very helpful. The spa area is really nice especially after a day on a busy city break. The hotel is a short walk from the main city centre and very convenient. I totally recommend this hotel.
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations, il giorno 19 feb 2024
Dear Benjamin,Thank you for choosing Grand Hotel Amrâth Amsterdam. We highly appreciate you taking the time to give us your valuable feedback.It is incredibly wonderful to read that you enjoyed your stay with us and that the location was convenient.It is also great to know that our staff have provided you with the right service and that our hotel has accommodated your needs.However, we apologize for the inconvenience regarding the noise and towels replenishment. Your comfort and satisfaction are our top priority. Please rest assured that we will share your valuable feedback with our team to make sure this does not happen in the future. Thank you again for your 5-star rating and positive feedback.We can’t wait to welcome you back for another outstanding experience. At Grand Hotel Amrâth Amsterdam, we believe that our guests deserve the best service, and we’re committed to delivering just that.With kind regards,Guest Relations Officer.

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations, il giorno 14 feb 2024
Dear Joseph,We truly appreciate you rating Grand Hotel Amrâth Amsterdam.We are delighted to read that you had a great stay at our hotel.We truly hope to welcome you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.

10/10 Eccellente

Annalee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I couldn’t say anything bad about this hotel! Booked it for my boyfriend’s birthday on arrival we were greeted by the Guest relations officer who showed us around and took us straight to our room, where ballon’s and chocolates had been put in the room. The drinks were complementary. All staff were friendly and the service was extremely exceptional. The spa and wellness facilities were great. I would recommend this hotel you definitely get what you pay for and I’ll be returning. The hotel is situated in a great place not even a 10min walk from the train station.
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations, il giorno 12 feb 2024
Dear Annalee,We would like to thank you for taking the time to leave this wonderful feedback regarding your stay at Grand Hotel Amrâth Amsterdam.We are extremely delighted to read that you had a great stay at our hotel. Thank you for your kind ratings of our staff service, it is of utmost importance to all team members to deliver best-in-class service and quality accommodation for our beloved guests. we are glad to know that our hotel has accommodated your needs.Once again, we appreciate your feedback. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.It was a pleasure welcoming you as our guest and we look forward to do so again in the nearby future. With kind regards,Guest Relations Officer.

6/10 Soddisfacente

Paul

Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations, il giorno 8 feb 2024
Dear Paul,Thank you for rating Grand Hotel Amrâth Amsterdam.We are sorry to know that some aspects of your stay did not meet your expectations.We truly hope that you will give us another chance in the future and guarantee you a great stay.With kind regards,Guest Relations Officer.

4/10 Scarso

Paul

Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations, il giorno 12 feb 2024
Dear Paul,Thank you for rating our property.How unfortunate to read that you could not enjoy your stay to the fullest. We would truly like to apologize of not reaching your expectations.We truly hope that you will give us another chance in the future and guarantee you a great stay.With kind regards,Guest Relations Officer.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations, il giorno 6 feb 2024
Dear guest,Thank you for your 5-star rating!We are so glad to know that you had a great stay at our hotel.Our entire team is looking forward to welcoming you again to Grand Hotel Amrâth Amsterdam.With kind regards,Guest Relations Officer.

8/10 Buono

Wil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations, il giorno 5 feb 2024
Dear Wil,We highly appreciate your positive rating!We are glad that you had a great time staying at the Grand Hotel Amrâth Amsterdam.We look forward to serving you again soon.With kind regards,Guest Relations Officer.

8/10 Buono

Shan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good stay only thing I’ll say is there’s a £150 deposit that I had no clue of and it has to be paid on card
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations, il giorno 5 feb 2024
Dear Shan,Thank you for sharing your experience at Grand Hotel Amrâth Amsterdam.We are glad to read that you enjoyed your stay at our hotel.However, we apologize for the fact that you were not aware of the deposit which we take upon arrival. We are sorry if this caused any inconvenience. Thank you again for your feedback and we hope to welcome you again in the future.With kind regards,Guest Relations Officer.