Hotel vicino a Arboretum at Great Hills Mall - Austin

“Beautiful! Wished we could have stayed longer.”

“Excellent!!!!!”

“Pool was dirty,look it needed to be shock. The seating around the pool area was clean and organized. Work space in room was adequate. ”

“Clean and very comfortable room, immaculately clean and the staff was exceptionally friendly and helpful. Really enjoyed the stay. ”

“For whatever reason I was charge circa 300usd extra and they do not respond my messages on hotels.com… I had booked a larger room but informed upon arrival that they had that type of room booked for the first night and therefore I had to be downgraded. Not only I was not offered a reimburse for the night on a lower category room but after checking my account I have been charged extra 287.4$ for no reason. I wrote to the hotel days ago and I still have not received any answer…”

“good place to stay ”

“Staff was very friendly and room met my expectations. All staff made sure to always greet and engage with me during my stay. The elevator was out of order during my stay, which wasn’t an issue for me but was for some in our group. Gym was a little bit of a letdown. Only had an elliptical, peloton and two treadmills (one wasn’t working) in a small room next to the pool. ”

“Stayed with my family here and we had a great experience. Breakfast was good and the location was perfect for everything we needed. ”

“Amazing 👏 ”

“N/A”

“Great location”

“It was okay”

“The staff was very friendly. The refrigerator in our room wasn't working. An engineer came and replaced it. Although it wasn't working perfectly, I really appreciated his effort. ”

“Falta renovación, limpieza un mejor espacio para tomar desayuno. ”

“I stayed at this hotel for 6 days, and overall, my experience was not very satisfactory. First, the hotel does not provide cleaning service proactively. During my entire stay, I barely received any housekeeping service（ I know they say will do it every 7 days , but still quite different from other ) The front desk staff were generally okay in terms of attitude. However, the noise level in the hotel was very poor. I could hear frequent dog barking from the hallway, which made it difficult to...

“Good”

“Friendly place, comfortable, convenient!”