Hotel vicino a Arcadia University - Philadelphia

“Ottimo hotel, molto bello, personale cordiale”

“The staff were phenomenal! The property itself needs a thorough cleaning and unfortunately only one elevator was working during my stay.”

“Personale molto gentile”

“Spacious and clean.”

“Hotel was closed for months. We were never notified. Called to find out increasing the number guest. Phone was answered by housekeeping who said the hotel wouldn’t be open until March. I guess Expedia was never notified by best western.”

“Parking was good. The staff was pleasant and the room was clean.”

“Average stay”

“No ay pisina ni jacuzzi como dise en la fotos pero esta bueno camas suabes cuarto anpleo”

“Anonima ”

“Breakfast was good. Property and surrounding area is beautiful. We did notice my sister who checked in immediately after us, got a completely different welcome. She was given water, was asked why she was visiting the area, was told about complimentary cookies. We got none of that. Staff seen around the property was not friendly. ”

“Everything was clean and fresh , only thing that was missing was toothbrushes and toothpaste 😅!”

“Staff was friendly and helpful while dealing with a line for check in. Ensured everything moved smoothly to keep wait times to a minimum.”

“The place I usually stay (Fairfield by Marriott) was sold out, so I picked this one (ESA) as a back up for one night, bc it was close by. Massive contrast with Fairfield: even though ESA was more expensive, the room was not nearly as nice or as well maintained: (door handle had been jarred loose, and did not feel secure); vinyl instead of carpet on the floor - just generally had more of a cheapo vibe. In ESA's defense, the two employees I worked with were outstanding, cheerful and eager to be...

“first off the the employees were absolutely USELESS. we stayed FOUR nights and there was only ONE TIME we got back to our room and we didnt have to go to the front desk for a new key. i asked them if they had a manager or a number i could call because it was quite literally UNACCEPTABLE that i had to go back to the front desk THREE TIMES in one day because i told one of ladies my door wont unlock bc the lock was stuck so the door wouldnt shut. and she completely ignored me and just made me new...

“There was no was no one at the front desk every time I went there for check in I had to wait like 15 minutes for someone to show up and for check out it was no one at all”

“Rooms was clean and well kept. Staff was very polite and friendly. Breakfast was good and hot good selection.”

“Essenziale da migliorare la pulizia generale ”