Vacanze Ascot

Good value for the money! The location is truly fantastic: less than a 10-minute walk from Paddington Station (Tube, Elizabeth line, buses), making it super convenient to get anywhere. Despite being so central, the hotel's street is residential and very quiet, which is a big plus. The staff were exceptional, super kind and helpful. We'd requested an accessible room for my parents, who have mobility impairments. A maintenance worker proactively noticed our assigned room wasn't suitable and alerted reception. Staff immediately gave us another appropriate room, apologizing for the mistake. We truly appreciated their proactiveness! They also have a free luggage room, which was very handy, even if it's not supervised. As for the structure, it's a bit dated: corridors are narrow, the wooden floors under the carpet creaked quite a bit, rooms use manual keys (returned to reception when leaving), and the sinks were visibly old. However, the room was perfectly clean, and so were all other hotel areas we saw. One thing we noticed was the room was inexplicably very warm, even with the window open, it stayed significantly warmer than the mild outside temperature. There was no air conditioning, just a fan that helped very little. From the window, we heard a constant, audible noise, probably from the air circulation pipes. It was noticeable, but being constant, it eventually became a kind of white noise that didn't disturb our sleep at all. Ultimately, we were satisfied.

Hotel molto comodo, pulito, staff gentilissimo

Overall a good stay. The structure is in good condition with a nice common area on the ground floor, which is also shared with people that are not guests and come here to study/work. The room was of a good dimension, reasonably clean and very quite. Only inconvinient was that everytime we showered a good amount of water was leaking from the shower's door flooding all the floor.

Bellissima struttura rinnovata in posizione centralissima. Con anche piscina e spa