Hotel a Ash Sharai

“Clean room ar good”

“One of the best hotel in Makkah and everyone was helpful specially the guy from the housekeeping his name is shahid Jamal he was so helpful and professional and polite I really appreciate everything and I recommend this hotel..thanks to all the staff for everything and your wonderful hospitality hope to see you soon best regards and wishes ”

“Very good experience at Novotel . Their staff are amazing.best breakfast. Everything there is fantastic ”

“Very spacious, need to improve on communication with English speakers.”

“Front desk staff was rude, room was clean, shuttle service to haram was ok ”

“فندق جميل ونظيف وتعامل راقي”

“Good”

“I stayed at this hotel for four days and I must say that, for the price I paid, the room was very nice and comfortable. The staff was also very kind and helpful: I arrived around midday and they allowed me to check in immediately. The girl at the reception was extremely friendly and polite, even though it was clear that she had some difficulty speaking English but she was still very warm, welcoming, and helpful. Regarding the distance from the Haram, it is not too far — about 1.4 km. I am a...

“المشكله الوحيده التي تقابلنا ان الاتوبيس دائما موجود امام الفندق لفترات طويله”

“خدمه جميله ”

“Shops nearby ”

“I am extremely disappointed with my stay at Diar Al Khalidiya, especially during Ramadan. From the first day, the WiFi in my room did not work. I reported this 6–7 times, but nothing was done. I was forced to sit in reception for hours just to access the internet, along with other guests facing the same issue. This caused major stress and lack of sleep. The situation became much worse when my Qatar Airways flight was cancelled due to the Middle East conflict. I urgently needed WiFi to contact...

“Good”

“Staff was friendly and hotel was clean. ”

“ottima l'unico sgravio è il WiFi non prende bene”