Hotel vicino a Augustana College - Rock Island

“The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate.”

“Clean, spacious room. Appreciated the covered, attached garage, felt safe. ”

“Breakfast was great, rooms were nice, the only downfall was the pool was closed and we were notified ahead of checking in which was one of the reasons we booked this hotel. They are doing maintenance to remove the hot tub”

“Hotel ecvezoonale pet servizio pilizoa e location”

“Breakfast had good options.”

“Every thing was as expected ”

“Refrigerator not working. In-room safe not working. I wanted to stay in the city center, thinking I could easily walk to some nice restaurants. The area is dying, with many stores and restaurants closed. I ended up ordering a salad at the hotel and ate in my room. I'd stay on the outskirts if I ever pass that way again. ”

“Initial check in was good, pool/hot tub was not quality. Hot tub water was cold cold. Not a huge deal just a minor headache. Beds are atrocious, went to call for more pillows. Night audit was on break, not answering phones for almost two hours. Went down and this person threw an attitude because she had to go to the desk and do her job. How did she react to such a simple request? She gave us dirty used pillows. As such, we will NOT be using Hilton products any longer. I do not recommend this...

“Resort fees seem un-necessary.”

“Very clean, hot tub and pool was great. ”

“Clean room”

“Fine”

“Room was very large and comfortable and clean. We enjoyed the breakfast with lots of options. Some concerns about other guests we saw but no issues arose as we were up early and back on the road before most others were up. Although the pool was overrun at night with guests seeming there just for that.”

“Convenient parking and lots of shopping and restaurants close by. Highly recommend this hotel. ”

“The room was spotless and comfortable. ”

“Thank you ”

“Fridge compressor was a little noisy and the walls were thin but super clean!!! Great stay!”

“Room was very clean including the kitchenette totally happy the dishes, pot, pans, and utensils were included. Pillows were a little too soft but other than that everything was fine. ”

“Clea, comfortable stay!”