Hotel a Rock Island

“I love the rooms here, pretty and always clean. ”

“Very clean, hot tub and pool was great. ”

“Fine”

“Very disappointed with facility. Expected same quality of service and condition as other properties for the same price”

“Breakfast was great, rooms were nice, the only downfall was the pool was closed and we were notified ahead of checking in which was one of the reasons we booked this hotel. They are doing maintenance to remove the hot tub”

“The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate.”

“Resort fees seem un-necessary.”

“The room was spotless and comfortable. ”

“Clean room”

“It is always a pleasure to stay at this Residence Inn. From the greeting you get upon arrival to your checkout. The people are so kind and helpful. The room is always clean. A great place to stay.”

“Room was very large and comfortable and clean. We enjoyed the breakfast with lots of options. Some concerns about other guests we saw but no issues arose as we were up early and back on the road before most others were up. Although the pool was overrun at night with guests seeming there just for that.”

“Adequate for the price… bathrooms are clean but a little worn”

“Convenient parking and lots of shopping and restaurants close by. Highly recommend this hotel. ”

“Refrigerator not working. In-room safe not working. I wanted to stay in the city center, thinking I could easily walk to some nice restaurants. The area is dying, with many stores and restaurants closed. I ended up ordering a salad at the hotel and ate in my room. I'd stay on the outskirts if I ever pass that way again. ”

“Fridge compressor was a little noisy and the walls were thin but super clean!!! Great stay!”

“Rusted shower head ”

“Great location. Parking in and out was easy. Right off the river. Food in the hotel and also within walking distance. lovely room. Clean and modern. Would stay again. ”