Hotel a Colona

“Property was clean, beds and pillows were very comfortable and the staff was very friendly!”

“Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. ”

“Very disappointed with facility. Expected same quality of service and condition as other properties for the same price”

“The room was spotless and comfortable. ”

“I love the rooms here, pretty and always clean. ”

“Check in was fast, rooms were big and clean!”

“Room was okay, nothing special but nothing really wrong either. The bathroom was a nice size and had two sinks.”

“Resort fees seem un-necessary.”

“The staff was exceptional. We had a small issue with our room, and it was taken care of very quickly. Throughout our stay everyone made sure our stay was everything we expected. Would definitely stay here again!!”

“Bathroom floor in our room was not clean. We wiped it with a towel and it came back black. The breakfast was limited. No microwave for oatmeal but they had oatmeal packets. Fruit, waffles, everything else was good. They had eggs and sausage, I didn’t eat any but my husband and daughter did. They were kept in a metal food container but it didn’t have a warmer under it or anyway to keep it warm. The milk was in an unmarked container that was not see through so you couldn’t really tell if it was...

“Yes it was welcome to pets The hotel needs updates. The owners/staff and I did not speak the same language so communication was difficult ”

“Rusted shower head ”

“Clean quiet room with nice view! Very pleased!”

“Bedding was dirty and used towel left in the bathroo”

“No toilet paper or towels.... super old property with the oldest comforter and pillows ive ever seen. I just wanted to get outs there.”

“I wanted to share some feedback about my breakfast experience. I arrived around 9:35, well before the 10:00 closing time, but the selection was already very limited. Several guests, including myself, were asking for more eggs and potatoes, but the staff member in charge declined to prepare more, saying it would take too long. It was disappointing because breakfast was still being served, and there was clear demand for fresh food. I understand that timing can be tight near closing, but I would...

“Fine”

“There is a smell when you first walk in. Upon check in we were told they are switching over the keycard locks and out room didn’t have a key. So the desk clerk would have to let us in. Breakfast was no good. We got there early and it looked like it was from previous days. Room was ok.. tv channels very limited. ”