Hotel vicino a Barry Road Tennis Center - Kansas City

“This is a place to avoid like the plague! People are rude, stupid and they kept me waiting 45 min at the airport without calling the driver for the shuttle bus (because -they justified- they had guests to check in!!!) crazy! Ah, 45 min at 11:00 pm!! Not in the morning. I had to take an Uber an pay 15 $ because the service was awful! Just awful! They didn’t even gave me - refund for the 15$ Uber! Those people are the worst you can find! Angela, Andrew and the general manager, you guys need to...

“Very friendly staff and great breakfast.”

“La pulizia della camera compreso il rifacimento del letto (non il cambio lenzuola ma solo fare il letto ) viene fatta solo ogni 3 giorni e questo non era scritto da nessuna parte al momento della prenotazione! Tutto il personale è molto gentile ma Nonostante l'abbia fatto notare, mi hanno risposto che è la loro politica interna. Non solo, dopo il terzo giorno si sono dimenticati della pulizia successiva e quindi hanno pulito al quinto dopo che ho chiesto di parlare con il manager! Si sono...

“I have no idea why this place doesn’t shut down to renovate. Everything is under construction. We walked in the door and the entire first floor was gutted and they’re putting the rooms together so there’s drywall all over the floor. We stayed on the third floor and all the smoke alarms were covered with black tape, missing ceiling tiles exposing the insulation that looked like they used to be pink, a lot of black (mold? Unsure but likely). The room smelled very odd, likely from the construction....

“We changed the room three times. We found the room messy...in the second room the towels dirty...”

“No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out.”

“We loved the outdoor abd indoor pools! Breakfast was delicious! The staff went above abd beyond with kindness and help! Great stay, will definitely be back soon!”

“Reception area and check-in needs serious improvements. Reception waiting area chairs are minimally available and desperately need replaced as they are thread bear and ripped. Not a good introduction to the facility. There was only one reception clerk managing the call desk and guest check-ins. While the person did a great job managing all activity, hotel management failed to have enough staff to provide timely service. I was frustrated that there was a $17.00 charge to park a car in an...

“Be prepared to pay for parking and it's complicated. It doesn't act like it goes through and then ends up charging you three times. The place is older but clean. Beds are older and not as comfortable as others that we have stayed in. Kind of pricey for the quality.”

“el hotel cumple perfectamente con las necesidades. limpio y personal atento. desayuno básico.”

“I stay just for a night, staff professional and very friendly. Good as well the restaurant with great choise of draft beer. Very good the shuttle bus to airport.”

“Hotel was clean and in a good location. There were no coffee makers in rooms and no ice machine on the property. When I asked at checkout as I was packing up, the staff told me there was an ice cube tray in my freezer. Would have been helpful the night before so I could have filled it up and had at least a few cubes of ice for the road! There was only one push button coffee machine in the lobby and the sugar and cream options were the most basic I have ever seen. It was pitiful. Other than that...

“Virtual kiosk check in was strange but worked. Did not see another human during our stay”

“Everything great..”

“The breakfast menu was excellent. restaurant was top notch.”

“Couldn't even take a shower no water. Bedding had stains and cigarettes Burns”