Hotel vicino a Thompson Park - Kansas City

“This is a place to avoid like the plague! People are rude, stupid and they kept me waiting 45 min at the airport without calling the driver for the shuttle bus (because -they justified- they had guests to check in!!!) crazy! Ah, 45 min at 11:00 pm!! Not in the morning. I had to take an Uber an pay 15 $ because the service was awful! Just awful! They didn’t even gave me - refund for the 15$ Uber! Those people are the worst you can find! Angela, Andrew and the general manager, you guys need to...

“La pulizia della camera compreso il rifacimento del letto (non il cambio lenzuola ma solo fare il letto ) viene fatta solo ogni 3 giorni e questo non era scritto da nessuna parte al momento della prenotazione! Tutto il personale è molto gentile ma Nonostante l'abbia fatto notare, mi hanno risposto che è la loro politica interna. Non solo, dopo il terzo giorno si sono dimenticati della pulizia successiva e quindi hanno pulito al quinto dopo che ho chiesto di parlare con il manager! Si sono...

“Very clean room and property and staff was very friendly. Breakfast was not bad. I'm just never crazy about breakfasts at the hotels.”

“Extremely distracted and unprofessional. ”

“I liked the breakfasts and appetizers in the evening. It would have been nice to have the evening appetizer (which was really a wonderful meal), last a bit longer. We were at a dance competition which ended late both nights. We furiously drove to get back and arrived at 7:10 p.m. They were already cleaning up. We grabbed what we could but didn't end up getting very much. The thing I really disliked was the smell of our room. Apparently, there was a pet in there last. I always bring air...

“Staff was nice, unfortunately property condition was not the best. Between the mold in our shower, having to pay every night for parking, every time you turned around you were being charged for something. The pool at this property had paint chipping off in the water in the walls. Had paint literally peeling off of them.”

“This is exactly what you would expect for an extended stay property at this price and location. The room was acceptable but plain, you could hear people moving around at times, and the only amenities I noticed were the fitness room and the vending machine. Bummed that there was no ice machine. Close proximity to several fast food restaurants. Staff was friendly and accommodating.”

“Close to the airport, easy shuttle ride.”

“Horrific stench. They were booked solid so couldnt change rooms and we came in at 11pm. Air fresheners couldnt save it. Smelled like wet dog that died!”

“Great staff but room wasn’t good”

“I stay just for a night, staff professional and very friendly. Good as well the restaurant with great choise of draft beer. Very good the shuttle bus to airport.”

“This could have been a nice stay but there was a large group partying that made it miserable. Front desk person appeared out of it. A separate group had screaming kids running up and down the halls. No coffee maker in room. Room is very basic. Probably our last time.”

“Front desk agents were great. Buffet staff nice and helpful also. Buffet itself was ok, would've loves some bacon as that is normally as common breakfast item. Pool was closed for maintenance, but we were sent down the road to Embassy for pool. Parking was easy and convenient. Suite was very spacious and comfortable.”

“Clean”

“Dated, holes in walls, furniture is worn down, not what I remember a Hilton property to be”

“We changed the room three times. We found the room messy...in the second room the towels dirty...”

“Nice place for the price”