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Recensioni per Apex City of Bath Hotel

4 out of 5
Apex City of Bath Hotel
1 James Street West, Bath, England

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 1167 su 1806 recensioni" "
Valutazione di 8 - Buono. 397 su 1806 recensioni" "
Valutazione di 6 - Soddisfacente. 136 su 1806 recensioni" "
Valutazione di 4 - Scarso. 59 su 1806 recensioni" "
Valutazione di 2 - Terribile. 47 su 1806 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Andrea

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Well done
Comfy, central, relaxing with a very good pool and spa.
Soggiorno di 1 notte a settembre 2023
Risposta di Stefan, il giorno 16 set 2023
Hello Andrea,Thank you for sharing your perfect 10 out of 10 review with us!We're thrilled to hear that you had a relaxing stay at our hotel and that you enjoyed our pool and spa facilities.Your feedback is greatly appreciated.We hope to have the pleasure of welcoming you back in the future for another wonderful stay.

10/10 Eccellente

giulio

Soggiorno di 1 notte ad agosto 2023
Risposta di Bozhidar, il giorno 3 set 2023
Dear Giulio,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience and it is a delight to hear that we have reached your expectations! Thank you for taking the time to give us this brilliant review. We hope to welcome you again in the future!Kind regards, Bozhidar Apex City of Bath Hotels

10/10 Eccellente

Eleonora

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Miglior hotel nel sud dell'Inghilterra!
Abbiamo soggiornato in questo hotel una notte, durante la nostra sosta a Bath di un viaggio on the Road nel sud dell'Inghilterra. L'hotel è stato il migliore di tutto il viaggio: stanza pulitissima, ampia, dotata di tutti i comfort e con letti comodi; accoglienza in reception impeccabile.
Soggiorno di 1 notte ad agosto 2022
Risposta di Apex reception team, il giorno 17 ago 2022
Dear Eleonora, Thank you for taking the time to leave your kind feedback. I am so pleased to hear you found us the best stay during your travels. We hope we can welcome you back in the future. Warm wishes, Pearl Nolan.

10/10 Eccellente

Holly

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We’re currently traveling across the UK and staying in alot of hotels. This is the best one yet! The pool is really nice, the staff are nice and I was able to check in early. Easy spot to unload bags and pack back up. Rooms are really nice too.
Soggiorno di 1 notte ad aprile 2024
Risposta di ROBYN, il giorno 1 mag 2024
Dear Holly, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, pool, rooms, staff, and loading and unloading processes had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience again in the future, Apex Reception.

8/10 Buono

Bridget

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Nice facilities. Very comfortable beds. Terrible view out of window was disappointed with view in such a beautiful city. Staff lovely
Soggiorno di 1 notte ad aprile 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear Bridget, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, location, bed, and facilities had such a positive impact on your stay. I regret however the impact of the view outside your room. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Joy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, comfortable rooms, convenient location, and terrific pool/spa!
Soggiorno di 2 notti ad aprile 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear Joy, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, staff, rooms, and spa had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an excellent stay. We were upgraded on arrival, used the spa and had a very comfortable stay. Great location, walkable to everything in Bath.
Soggiorno di 1 notte ad aprile 2024
Risposta di R, il giorno 1 mag 2024
Dear Andrew, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, upgrade, spa, and location had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Alain

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personnel très attentionné. Merci
Soggiorno di 1 notte ad aprile 2024
Risposta di Robyn., il giorno 1 mag 2024
Dear Alain, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel and staff had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

8/10 Buono

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear Steve, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Anne Marie

Xxx
Soggiorno di 3 notti ad aprile 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear Anne Marie, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Marina

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice modern hotel walking distance from historical center, restaurants and train station. Good breakfast for extra 15 pounds with choice of main dish and some buffet. Enjoyable swimming pool. Helpful staff. Excellent value for money.
Soggiorno di 1 notte ad aprile 2024
Risposta di Robyn., il giorno 1 mag 2024
Dear Marina, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, location, breakfast, spa had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very close to everything. Great restaurants and awesome local sites all within walking distance. Drop off and parking were challenging since we are still figuring out British driving.
Soggiorno di 1 notte ad aprile 2024
Risposta di Robyn., il giorno 1 mag 2024
Dear William, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, location had such a positive impact on your stay. I regret however your experience with the parking and drop off. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

8/10 Buono

Julie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Lovely hotel, but the pool was very cold and so not that relaxing. And the parking is so poor and expensive. More information about this would help. But the staff were lovely and incredible location.
Soggiorno di 2 notti ad aprile 2024
Risposta di Robyn., il giorno 1 mag 2024
Dear Julie, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, location had such a positive impact on your stay. I regret however your experience with the pool and parking. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Natalie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have stayed at the Apex before for work and had a lovely time but didn't know that it had a spa. I was so surprised by how amazing the spa was! I popped down for thirty minutes for a swim and ended up there for an hour and made sure to get up early the next day before check out to use it again! It's a great hotel with incredibly friendly, knowledgeable and helpful staff, lovely breakfast, lovely bar and an incredible spa.
Soggiorno di 1 notte ad aprile 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear Natalie, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, spa, staff, breakfast had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Modern hotel excellemtly located. Room was a good size
Soggiorno di 1 notte ad aprile 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear Andrew, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, location, room had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Kevin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
These were truly Five Star accommodations. The check in and check out processes were handled by very helpful and courteous team members. From the bed to the bathroom and very square inch in between the rooms were excellent and well maintained. The breakfast was superior and served by other very courteous team members. I plan to stay at other Apex Hotels when visiting the UK in the future.
Soggiorno di 1 notte ad aprile 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear Kevin, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, staff, services had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful friendly and helpful staff. Great view from room and super-convenient location. Plus super clean.
Soggiorno di 5 notti ad aprile 2024
Risposta di Robyn., il giorno 1 mag 2024
Dear John, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, staff, view had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

David

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great lighting in rooms and corridors, large well-equipped bath with plenty of hot water, closets and drawers and plenty of space to move about in the room.
Soggiorno di 2 notti ad aprile 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear David, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel and facilities in the room had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

6/10 Soddisfacente

Maksim

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Overall, my stay at the hotel was okay. While the hotel may have been considered good about ten years ago, it now appears tired and in need of renovation. Although the photos look promising, the reality inside is quite different. While the surfaces appeared clean at first glance, upon closer inspection, I noticed dust in the room and improperly cleaned mirrors. One major issue I encountered was the height of the beds, which made it difficult for me to sleep comfortably due to fear of falling off. This was surprising given that I am of average height (5ft7), and I can only imagine how uncomfortable it might be for taller individuals. On a positive note, the staff were friendly and accommodating, which helped improve the overall experience. However, I would rate the hotel as a 2-star establishment due to the cleanliness issues and discomfort with the sleeping arrangements. Additionally, I was disappointed by the visible dirt in the sauna and around the swimming pool area. Overall, while the hotel has potential, it requires significant improvements to meet modern standards of comfort and cleanliness.
Soggiorno di 2 notti ad aprile 2024
Risposta di Robyn., il giorno 1 mag 2024
Dear Maksim, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel in general had such a positive impact on your stay. I regret your experience with some aspects of the cleanliness, the bed height, and the spa. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Valerie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All staff were incredibly helpful with recommendations for food and experiences. Our room was exactly what we needed and I particularly loved the soaking bathtub. Our full English breakfast at Orange Artichoke as a delight, setting the bar high for the rest of the breakfasts on our trip. We would highly recommend your hotel to any friends or family planning a visit.
Soggiorno di 1 notte ad aprile 2024
Risposta di Robyn., il giorno 1 mag 2024
Dear Valerie, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel, staff, breakfast had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

4/10 Scarso

Nathan

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear Nathan,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations. Please be assured we take our guest service very seriously and hope to recover your views of our team at Apex City of Bath. We hope that you'll consider staying with us again in the future and that we'll have the opportunity to provide you with a better experience.

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location for city centre and superb customer service
Soggiorno di 1 notte ad aprile 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear John,Thank you for taking the time to write a review on your recent stay with us. Your feedback is truly valuable in our strive for continuous improvement so thank you very much for this. We are extremely proud of our team here at the hotel, so I am delighted they went above and beyond throughout your stay. I do hope we will have the opportunity to welcome you back to the hotel again soon.

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an excellent, modern hotel with friendly, happy staff, comfortable rooms with all mod cons and an excellent spa with pool. I couldn't have been more comfortable for my two night stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear Michael,Thank you so much for taking the time to write this review! We're delighted to hear that you had a good experience at our hotel. We're glad that our staff, amenities, and facilities met your expectations and that you enjoyed your time here. We're always striving to provide the best possible experience for our guests, and it's great to hear that we succeeded in your case. We hope to welcome you back soon and provide you with another great stay!

10/10 Eccellente

Ben

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Can’t fault it.
Soggiorno di 2 notti ad aprile 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear Ben,Thank you for your review. We're glad to hear that you enjoyed your stay at our hotel. We're always striving to provide our guests with a pleasant and memorable experience, and we're happy to hear that we succeeded in your case. We hope to see you again soon for another great stay!

10/10 Eccellente

Debbie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Really liked having milk in the fridge for morning coffee in the room
Soggiorno di 1 notte ad aprile 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear Debbie,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that we have reached your expectations! Thank you for your kind feedback.

10/10 Eccellente

Alain

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel bien situé. Facilement accessible depuis la gare, très pratique pour aller visiter la ville à pied. Personnel efficace et sympathique. Hotel moderne, propre, comfortable. Tout pour un excellent séjour à Bath
Soggiorno di 1 notte ad aprile 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear Alain,Thank you for your review. We're glad to hear that you enjoyed your stay at our hotel. We're always striving to provide our guests with a pleasant and memorable experience, and we're happy to hear that we succeeded in your case. We hope to see you again soon for another great stay!

4/10 Scarso

David

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Everything was dirty
Soggiorno di 1 notte ad aprile 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear David,Thank you for sharing your feedback with us. We are disappointed to hear that your experience did not meet your expectations. We take all guest feedback seriously and we would like to apologize for any inconvenience or discomfort you may have experienced during your stay. We will take your feedback into consideration as we continue to improve our services. We appreciate your business and hope to have the opportunity to provide you with a better experience in the future.

10/10 Eccellente

Gabrielle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the steam room and facilities provided for relaxation as part of the hotel stay. Pool and amenities were well maintained.
Soggiorno di 2 notti a marzo 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear Gabrielle,Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's great to know that our staff was able to provide you with excellent service and that you found our facilities to be comfortable and clean. We're always striving to provide our guests with a pleasant and memorable experience, and we're happy to hear that we succeeded in your case. We hope to see you again soon for another great stay!

6/10 Soddisfacente

Mark

Non mi è piaciuto: Personale e servizio
.
Soggiorno di 2 notti ad aprile 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear Mark,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations. Please be assured we take our guest service very seriously and hope to recover your views of our team at Apex City of Bath. We hope that you'll consider staying with us again in the future and that we'll have the opportunity to provide you with a better experience.

10/10 Eccellente

Joe

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved it!
Soggiorno di 3 notti a marzo 2024
Risposta di Mathew, il giorno 8 apr 2024
Dear Joe,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that we have reached your expectations! Thank you for your kind feedback.

10/10 Eccellente

Yamina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Mathew, il giorno 7 apr 2024
Dear Yamina,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that we have reached your expectations! Thank you for your kind feedback.

10/10 Eccellente

Angela

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Definitely give it a try if you haven’t already, we will certainly be back because the kids love it, and I love the spa too!
Soggiorno di 1 notte ad aprile 2024
Risposta di Mathew, il giorno 6 apr 2024
Dear Angela,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that we have reached your expectations! Thank you for your kind feedback.

10/10 Eccellente

Svetlana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What a great hotel! Breakfast was a tad bit disappointing - overall ok though - but the staff, room and pool & sauna made more than up for it. Would definitely stay here again!
Soggiorno di 2 notti a marzo 2024
Risposta di Mathew, il giorno 6 apr 2024
Dear Svetlana,Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's great to know that our staff was able to provide you with excellent service and that you found our facilities to be comfortable and clean. I am sorry to see that your breakfast was not satisfying. Please accept my apologies for inconvenience caused. I will make sure your feedback is passed to the department's Managers involved for future improvements. We're always striving to provide our guests with a pleasant and memorable experience, and we're happy to hear that we succeeded in your case. We hope to see you again soon for another great stay!

10/10 Eccellente

Cloé

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 2 notti a marzo 2024
Risposta di Mathew, il giorno 6 apr 2024
Dear Cloé,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that we have reached your expectations! Thank you for your kind feedback.

8/10 Buono

Ashif

Soggiorno di 1 notte a marzo 2024
Risposta di Robyn, il giorno 1 mag 2024
Dear Ashif, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable hotel had such a positive impact on your stay. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

4/10 Scarso

Firas, London

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
it was a major disappointment - even though the check-in was quick and around noon - however, the room wasn't cleaned properly and it lacked tissues and dental kits - we found underwear in the laundry bag. we asked for dental kits in person, on WhatsApp and the live chat but we never got it. Today we asked for a late check out but they only offered us an hour until noon. The room was spacious, good free wifi - a plus is having a kettle and espresso machine in the room. they seem seriously understaffed or were unready for this bank holiday weekend - I stayed at other Apex hotels before and usually, they are much better - this stay was underwhelming, to say the least
Soggiorno di 2 notti a marzo 2024
Risposta di Robyn., il giorno 1 mag 2024
Dear Firas, thank you for your feedback. We aim to create long lasting positive memories and your feedback helps us to do that. I am glad that the comfortable room, wi-fi, coffee machine etc. had such a positive impact on your stay. I regret however your experience with some aspects of the room. I hope that we can invite you back for a truly positive Apex experience in the future, Apex Reception.

10/10 Eccellente

Lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really appreciated the kind gesture of chocolates and upgrade of room for our first wedding anniversary! Also, we love the TV was a smart tv meaning we could watch netflix straight from that. Very spacious and the free shampoos etc were a nice touch. So close to everything with just a few mins walk too. Perfect!
Soggiorno di 2 notti a marzo 2024
Risposta di Mathew, il giorno 6 apr 2024
Dear Lisa,Thank you so much for taking the time to write this review! We're delighted to hear that you had a good experience at our hotel. We're glad that our staff, amenities, and facilities met your expectations and that you enjoyed your time here. We're always striving to provide the best possible experience for our guests, and it's great to hear that we succeeded in your case. We hope to welcome you back soon and provide you with another great stay!

10/10 Eccellente

Lewis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great visit with friendly staff. Bed was excellent and sleep brilliantly
Soggiorno di 1 notte a marzo 2024
Risposta di Cleo, il giorno 30 mar 2024
Dear Lewis, Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's great to know that our staff was able to provide you with excellent service and that you found our facilities to be comfortable and clean. We're always striving to provide our guests with a pleasant and memorable experience, and we're happy to hear that we succeeded in your case. We hope to see you again soon for another great stay!

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Cleo, il giorno 30 mar 2024
Dear James,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that you have enjoyed your stay with us overall! Thank you for your kind feedback.

10/10 Eccellente

Emma

Soggiorno di 1 notte a marzo 2024
Risposta di Mathew, il giorno 18 apr 2024
Dear Emma,Thank you for your review. We're glad to hear that you enjoyed your stay at our hotel. We're always striving to provide our guests with a pleasant and memorable experience, and we're happy to hear that we succeeded in your case. We hope to see you again soon for another great stay!

10/10 Eccellente

Gillian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Cleo, il giorno 30 mar 2024
Dear Gillian,Thank you for your review. We're glad to hear that you enjoyed your stay at our hotel. We're always striving to provide our guests with a pleasant and memorable experience, and we're happy to hear that we succeeded in your case. We hope to see you again soon for another great stay!

6/10 Soddisfacente

dawn

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Mathew, il giorno 5 apr 2024
Dear Dawn,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that you have enjoyed your stay with us overall! Thank you for your kind feedback.

10/10 Eccellente

Stuart

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location within close walking distance of Bath centre. Staff were exceptionally good and helpful.
Soggiorno di 2 notti a marzo 2024
Risposta di Cleo, il giorno 30 mar 2024
Dear Stuart, Thank you for choosing Apex City of Bath. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that you enjoyed our friendly services! Thank you for your kind feedback.

10/10 Eccellente

Bhavisha

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Stayed here a couple times now, absolutely love this hotel. Great location, walking distance to the city centre & loads of restaurants nearby. The spa/sauna was a huge plus, not too busy & very clean. The room was very clean & just a perfect stay when in Bath. Would highly recommend staying here!
Soggiorno di 2 notti a marzo 2024
Risposta di Cleo, il giorno 30 mar 2024
Dear Bhavisha,Thank you for leaving us such a wonderful review! We're thrilled that you had a good experience at our hotel. We're happy to hear that you enjoyed our amenities and facilities. We take pride in providing our guests with a comfortable and enjoyable stay, and we're glad that we succeeded in your case. We hope to have the pleasure of welcoming you back soon for another great stay!

10/10 Eccellente

Hollie Catherine

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely stay, big room, great pool area had a real spa feel to it! Overall a great stay! Will be returning!
Soggiorno di 1 notte a marzo 2024
Risposta di Cleo, il giorno 30 mar 2024
Dear Hollie Catherine,Thank you so much for your 5* review of your recent time with us at Apex City of Bath. It is with delight to hear that you enjoyed all aspects of your stay and thoroughly enjoyed our pool & rooms. We look forward to welcoming you again soon!

10/10 Eccellente

Nicki

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely facilities and close to everything
Soggiorno di 1 notte a marzo 2024
Risposta di Cleo, il giorno 30 mar 2024
Dear Nicki, Thank you for choosing Apex City of Bath. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that you have enjoyed our friendly services and hotel facilities! Thank you for your kind feedback.

10/10 Eccellente

Isaac

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
hotel very nice
Soggiorno di 1 notte a marzo 2024
Risposta di Mathew, il giorno 21 mar 2024
Dear Isaac,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that we have reached your expectations! Thank you for your kind feedback.

10/10 Eccellente

Maria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a febbraio 2024
Risposta di Mathew, il giorno 21 mar 2024
Dear Maria,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that we have reached your expectations! Thank you for your kind feedback.

8/10 Buono

Mark, Yeovil

Soggiorno di 1 notte a marzo 2024
Risposta di Mathew, il giorno 6 apr 2024
Dear Mark,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that you have enjoyed your stay with us overall! Thank you for your kind feedback.

10/10 Eccellente

Kim

Soggiorno di 1 notte a marzo 2024
Risposta di Mathew, il giorno 6 apr 2024
Dear Kim,Thank you for choosing Apex City of Bath Hotel. Our aim is to provide our guests with memorable APEX experience, and I am delighted to see that we have reached your expectations! Thank you for your kind feedback.