Hotel vicino a Bella Balloons Hot Air Balloon Co - Lebanon

“ Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors...

“Rooms need lamps/outlets updated to allow usb plug in. Smart TVs would also be a nice touch. Had a small issue with the room that the GM personally addressed. Dinner was lackluster, but for something that’s free it’s serviceable. Staff an the overall property were both A+ though”

“Everything was good”

“Great customer service but needs updates to looks and furniture ”

“Do not let the lobby fool you. It’s nothing like the rooms. Good for a quick over night stay. I would not rebook.”

“Recommend ”

“Everything was smooth and orderly. Well staffed. Will stay again. ”

“Property amenities were good. Eating options nearby. Only complaint was the hallways and elevator smelled awful musty.”

“There were dirty cups in the kitchen and no fire extinguisher. The cable is also horrible if you're staying in the cabin. But staff is very helpful and efficient ”

“Worst hotel experience ive ever had. I was greeted by a guy on a kiosk screen. It was a red roof and i booked in advance without cancellation protection as there were not many options and the price was right and the reviews were not terrible. Oops. A sign outside the hotel said “new rooms” 😂 new grey vinyl planking a few years ago. The property was dirty. The stairs and upstairs hallway was too. There is no elevator. My room had filthy sheets, worn and stained from the laundry. Deep cleaning...

“Can't wait to see you again”

“The property is old, the rooms smell like mildew, and was over priced. I would never stay here ever again.”

“The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. ”

“Didnt get a hottub ”

“Good small convenient. ”

“Pool was crowded it would help to have it open earlier and close later for adults ”

“Location and view of Lake Erie was great.”

“Loved the breakfast, at night a little loud w traffic”

“Never saw any staff at all during 4 day stay. My friend arrived early and got both separate room keys. I was able to walk right into the room area without seeing anyone. Exterior doors were open and unable to be secured. Anybody could walk in. Room was clean but old and worn. No desk chair, no handles on closet, just nails. No microwave. TVvremote needed. new batteries. Room smelled of smoke, I had to buy air freshener. Room not cleaned in 4 days. Expected at least once. breakfast was...