Hotel a Big Bay

“Did not like having no staff at reception. No customer service, no number to call for help with problems. Musty smell in room Only one dim lamp in room. TV not working nobody responded to my text.eill not staying there again. Room next door had pole of rags or clothes visible in front of curtain. Cigarette butts on dirty stairway. Ick.”

“Rooms were nicely remodeled”

“Clean room great bed”

“Motel un po datato, andrebbe rinnovato. Bagno nuovo ma il resto molto vecchio”

“It was clean and the staff were helpful but the refrigerator temperature was too low that whatever in the fridge was frozen. The toilet, on the other hand, made some terrible noises like flushing without any reason. The breakfast was not varied and just grab and go.”

“First, the customer service was top notch. Friendly and efficient check in. Second, two hour after checking out and several miles away from the hotel, I got a call that my wedding ring had been left behind. The honesty and helpfulness of the staff was so appreciated ! Now, the beds are quite firm and not the most comfortable, and the walls and ceilings are paper thin. You can hear everything. The property was clean and space was roomy.”

“Really needs an upgrade! Staffwas great! Also we brought our dog & asked for a room near an exit door to take her out. Our room was right next to the exit & when you went out the door there was no grass to be found & it emphasized how run down the hotel is. If it was upgraded, we’d plan on staying more, great location, walking to downtown area is awesome.”

“Great place to stay!!”

“Very nice clean rooms, friendly staff and excellent breakfast with so many choices. Would absolutely recommend and hope to stay again!”

“The rooms were very clean, comfortable, and spacious for the Marquette area. It was very reasonably priced as well. We did have a some issues with controlling the heat, but the staff was very helpful in addressing it. They also offered extra blankets. We were very satisfied and would return and our next visit to the area.”

“Very cute property. Centrally located downtown. Will definitely stay here again.”

“Clean rooms. Had a long wait for someone to check us in. Breakfast was OK, not much to choose over waffles.”

“Great stay”

“Clean room, staff was friendly and helpful. Very peaceful and quiet. Will stay again.”

“Great service”

“Over all our stay was comfortable enjoyable. We had an incident where we left some snacks in the room The maid’s came and cleaned it we got back and our bag of snacks were gone. Reported it the clerk said he would check into it gave us a little bit of a discount so that was helpful.”

“The view of the Harbor was beautiful.”

“The tube was not cleaned. Hair in it.”

“Good Stay ”