Hotel a Biggs

“No complain”

“ The staff did not appear to be well trained it took us 20 minutes to get checked in. There was a problem with another guest reservation, and we had to hear the issue about 5 times over the phone, once we got to the counter took 3 minutes. She could have put the people on hold helped us and the person behind us then went back to the issue. The staff did not check the dining room in the morning to clean tables and to make sure items for breakfast were stocked, they sat at the reservations desk on...

“Abbiamo scelto questa struttura purché unica nel paese che ti dava la disponibilità per una notte. Tutto ok”

“Huge rooms that are well taken care of. Staff is friendly and helpful.”

“Staff provided me an unusable key, so i had to schlep my luggage back to the front desk to get a key that worked. Then i had to 2X call about noisy neighbors on the floor above me, both at night and the morning. Also, cleaners failed to clean the fridge from previous occupants. On the plus, side, the manager was very apologetic when i addressed these issues with him the next day. He even comped me breakfast as a means of making up for the unsat experience. ”

“Not enough Kleenex since my allergies went crazy. I could have asked for more but didn’t. My fault. ”

“Front desk and breakfast staff were welcoming and very nice.”

“I was pleasantly surprised by how plush and nice the bedding was. The staff who assisted me at check-in and check-out were very helpful. The room was fine and had all the expected things. My two less than perfect comments are about the TV signal (on the channel we watched) was regularly lagging, so that the signal/picture had to catch up to the broadcast. My second comment is about the slow (and noisy) filling toilet. Other than those two things, everything was as expected. I appreciate the...

“It was perefect!”

“Very good, ”

“Only needed a place to get dressed before and sleep after a concert. Basic no complaints. ”

“Relly nice ice cream place across the street. A bit rundown, but ok. Good location, walking distance to the CSU campus. Breakfast had no hot dishes, other than waffles. ”

“A”

“Great stay”

“The cleanest most organized hotel I’ve stayed in for the price range. Beds were comfortable too”

“The hotel was very clean. It is in a great location right next to a Dutch Bros, a brewery and Best Buy. The pre-cooked breakfast was not as good as the other times I stayed there. The cinnamon rolls are still great. I would highly recommend this location.”

“Yes. Everything satisfied. ”

“Absolutely LOVE this hotel! The property is gorgeous, the location is super convenient & the staff is lovely. This is our 2nd stay & I don’t think we’ll ever stay anywhere else in Chico. It’s been perfect both times. ”

“Ants all in the room over the counter top and bedding. Had to move rooms three times.”