Hi I am sorry to see you have scored our property so low although I am not sure what is meant by your comment. I would like the opportunity to understand what issues you experienced so we can ensure they do not occur again. Please let me know so we can respond accordingly

Thanks for staying with us. We appreciate your feedback!

Dear Penelope,We're thrilled to hear that you had a lovely and comfortable night at our hotel.We hope to welcome you back soon!Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Beverley,Thank you for sharing your fantastic experience with us! We're delighted to hear that you found our hotel to be great value for money and in an ideal location for attending concerts, with convenient access to bars and restaurants.We appreciate your feedback regarding the temperature and the air conditioning in your room. We apologize for any discomfort you experienced and will certainly look into ways to improve the cooling system to ensure a more comfortable stay for our guests in the future.Your mention of the cleanliness of our hotel is greatly appreciated. Maintaining high standards of cleanliness is a top priority for us, and we're glad that our efforts were noticed and enjoyed by you.Regarding the lack of USB points, we apologize for any inconvenience this may have caused. We'll certainly take your suggestion into consideration for future upgrades to better accommodate the charging needs of our guests.Thank you for choosing to stay with us, and for your recommendation. We look forward to welcoming you back on your next visit to the area.Warm regards,IrisGuest Relations Assistant

Dear Gunta,I'm sincerely sorry to hear about your disappointing experience at the spa. Please accept our apologies for any inconvenience or lack of care you encountered during your visit.I want to clarify that the spa is an external facility not directly affiliated with our hotel. However, your feedback is still incredibly important to us. We're committed to ensuring that all aspects of your stay, including the check-in/out process, room comfort, and breakfast experience, meet your expectations.If you would be willing to share your experience regarding your stay at the hotel, including any specific details about your room, the check-in/out process, and your breakfast experience, it would be greatly appreciated. Your feedback helps us to continuously improve our services and ensure a pleasant experience for all our guests.Once again, I apologize for any disappointment caused by the spa experience, and I hope we have the opportunity to welcome you back to our hotel for a more enjoyable stay in the future.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Ryan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Jal,Thank you for your 5 star review! We hope you’ll visit us again soon. Kind Regards,IrisGuest Relations Assistant/Manager

Dear Jason, Thank you for taking a moment to share your experience at Park Regis Birmingham. We are so pleased to hear you found our hotel services to your liking. We look forward to welcoming you back again soon. Kind Regards,IrisGuest Relations Assistant/Manager

Dear Mohammed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Nick,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Mwamba,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Enoobong,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Jonathan,Thank you for the 5-star rating! We're delighted you enjoyed your stay with us and we look forward of welcoming you soon again!Kind Regards,IrisGuest Relations Assistant/Manager

Dear Lynn,Thank you for taking the time to tell us about your experience at the Birmingham Park Regies. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Regards,Bahman AbbasiyanGuest Relation Manager

Dear Ebrar,Thank you for your 5 star review and for sharing your experience, and we very much look forward to warmly welcoming you again to Park Regis Birmingham in the near future.Kind Regards,Iris Guest Relations Assistant/Manager

Dear Anne,Thank you for your kind feedback! We're delighted to hear that you enjoyed our modern hotel, spacious bedrooms, and friendly staff. We look forward to welcoming you back soon.Regards,Bahman AbbasiyanGuest Relation Manager

Dear Naomi,We very much appreciate your comments regarding your stay at the Birmingham Park Regis. Regards,Bahman AbbasiyanGuest Relation Manager

Dear Brandon,We very much appreciate your comments regarding your stay at the Birmingham Park Regis. It is always a pleasure to receive positive feedback. I will share your comments with the breakfast team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,IrisGuest Relations Assistant/Manager

Dear Enoobong,Thank you for your 4 star review! We hope you’ll visit us again soon. Kind Regards,IrisGuest Relations Assistant/Manager

Dear david,Dear Mwamba,Thank you for the rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Ali,Thank you for your wonderful review! We are thrilled to hear that your recent 3-week stay at Park Regis Birmingham was such a memorable experience.Your kind words about our staff, and especially the exceptional service provided by Miss Aala mean the world to us. We strive to create a home away from home for all our guests, and it brings us great joy to know that we succeeded in doing so for you.We sincerely appreciate your recommendation and look forward to welcoming you back on your future visits to Birmingham.Warm regards,Bahman AbbasiyanGuest Relation Manager

Dear Darren,Thank you for your kind feedback, and we hope to see you again soon Regards,Bahman AbbasiyanGuest Relation Manager

Dear Jay,We very much appreciate your comments regarding your stay at the Birmingham Park Regis.Kind Regards,IrsiGuest Relations Assistant

Dear Enoobong,We very much appreciate your comments regarding your stay at the Park Regis Birmingham. Regards,Bahman AbbasiyanGuest Relation Manager

Dear Anisah,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soonRegards,Bahman AbbasiyanGuest Relation Manager

Dear Faraz,Thank you for your detailed feedback. We apologize for the lapses in service and cleanliness during your recent stay. We appreciate your honesty and will address these concerns promptly. We value your patronage and hope to welcome you back with an improved experience.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Thomas,I noticed you gave us a 2-star rating, and I'd love to hear more about your stay! If you have a moment, would you be open to giving us a call at the hotel? I'm here to listen and gather all the details so we can address any concerns you may have had.Looking forward to hearing from you and learning how we can make things right.Thanks,Bahman AbbasiyanGuest Relation Manager

Good afternoon AshleyThank you for your review.Unfortunately we do not offer the Silver or Gold Member discount at Park Regis Birmingham, this will be why breakfast has not been included in your stay.Kind regardsSusan CassonRegional Resevations Manager.

Dear Anthony,Thank you so much for taking the time to share your experience with us! We're glad to hear that you found your room comfortable, especially the deluxe option, and that our staff, particularly the concierge, were friendly and helpful during your stay.Your feedback means a lot to us, and we're delighted that you had a pleasant experience at our hotel. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

Dear Marcus,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Traveler,We're sorry to hear about the poor service you received at the bar. Your feedback is valuable, and we'll address this issue with our team to improve. On a brighter note, we're pleased that you had a positive check-in experience with our friendly staff.Warm regards,Bahman AbbasiyanGuest Relation Manager

Dear Pauline,I'm sorry to hear about the inconvenience you've experienced with the late checkout interruptions. We understand how frustrating it can be to be woken up unexpectedly. Rest assured, we'll address this issue with our staff to ensure better communication and prevent further disruptions during your future stays.Thank you for your feedback, and we hope to provide you with a smoother experience next time.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Ronke,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Michael,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Dan,Thank you for the rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Julian,Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our hotel during the event at Utilita Arena. We appreciate your feedback and hope to welcome you back soon!Warm regards,Bahman AbbasiyanGuest Relation Manager

Dear David,Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found our staff to be efficient and helpful. We hope to welcome you back soon!Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Benjamin,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay and found our location convenient for the Utilita Arena. We'll pass your special thanks to Clarisse for her excellent service. We appreciate your understanding regarding the noise from the road and hope to welcome you back soon!Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Jo Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Daniel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Stephen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Petra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Keiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Shanaye,We noticed you gave us a 2-star rating, and we're sorry to hear that. We totally get it if we didn't meet your expectations this time around, but we'd love the chance to make it up to you. Let us know if there's anything we can do to turn that frown upside down!Regards,Bahman AbbasiyanGuest Relation Manager

Dear Opeyemi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Sol,We were disheartened to learn that your recent experience with us did not meet your expectations, resulting in a 2-star rating. Please accept our sincerest apologies for any shortcomings you encountered during your stay.Please do not hesitate to reach out to us directly if you decide to give us another chance. We are eager to ensure that your next experience with us exceeds your expectations.Thank you for your understanding and for considering giving us another opportunity to showcase our commitment to excellence.Regards,Bahman AbbasiyanGuest Relation Manager

Dear Jacqueline,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Tayyab,I am writing to extend my sincerest apologies for the unpleasant experience you encountered with our staff. Providing exceptional service and hospitality is our utmost priority, and I am truly sorry to hear that we fell short of meeting your expectations.Your feedback is invaluable to us, and rest assured, we will address this matter with our team to ensure that all our guests receive the courteous and helpful service they deserve.If there is anything further we can do to rectify this situation or if you have any additional feedback to share, please do not hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to regain your trust during your next visit.Warm regards,Bahman AbbasiyanGuest Relation Manager

Dear Narendra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager