Hotel di lusso a Brannan Island State Recreation Area

“The staff was not courteous. The front desk personnel, who wore braces, was discourteous, displaying no smiles or customer service. Throughout our stay, no staff member offered to clean our room; I had to request clean towels. When inquiring about the disposal of accumulated trash, the front desk staff instructed us to leave it outside our room, but no one came to collect it, and we ultimately disposed of it ourselves. The customer service was lamentable, making us feel as though we were an...