Suite Signature | Balcone
Controlla disponibilità

Recensioni per Malmaison Brighton

4 out of 5
Malmaison Brighton
Brighton Marina, Brighton, England

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 516 su 1006 recensioni" "
Valutazione di 8 - Buono. 295 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 114 su 1006 recensioni" "
Valutazione di 4 - Scarso. 45 su 1006 recensioni" "
Valutazione di 2 - Terribile. 36 su 1006 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura eccezionale. In zona presenti parecchi ristoranti e servizi. Personale disponibile e cordiale. Colazione ottima
Soggiorno di 1 notte a settembre 2019
Risposta di Ty, il giorno 10 set 2019
Thank you for the excellent feedback

10/10 Eccellente

Simon, Westminster

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly and helpful staff, very convenient for the Brighton Marina area (which was where I needed to be). A large Asda supermarket, and a ton of restaurants in easy walking distance. Good, frequent, GBP 2 bus service into Brighton itself if that's where you need to be.
Soggiorno di 1 notte ad aprile 2024
Risposta di The Mal Brighton Team, il giorno 3 mag 2024
Dear Simon,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Helen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous weekend. Parking free and convenient in local marina stack. Short walk to hotel which sits in the marina amid eateries and bars. Lovely greeting and easy check-in. Room clean and practical, breakfast superb- served cooked plates and generous continental and impressive coffee machine. We enjoyed eve cocktails and late nightcap on return from Brighton Centre show in the welcoming and attractive bar area. All staff happy and friendly. Thanks for a great weekend stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Mal Brighton , il giorno 22 apr 2024
Dear Helen.Thanks for taking the time to leave us a review. We are thrilled to read you enjoyed your stay with us. We will be definitely be passing on your lovely comments to all our departments and wish you will stay with us again.Kind regards

8/10 Buono

Natalie

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di The Mal Brighton Team, il giorno 19 apr 2024
Dear Natalie,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 Eccellente

RAED, Amman

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was really good Food and staff were amazing
Soggiorno di 4 notti ad aprile 2024
Risposta di The Mal Brighton Team, il giorno 15 apr 2024
Dear RAED,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful views, clean , quite and very polite staff and ambience.
Soggiorno di 1 notte ad aprile 2024
Risposta di Mal Brighton, il giorno 12 apr 2024
Thank you so much for taking the time to leave this lovely review. We hope to welcome you again soon.

10/10 Eccellente

Mehmet

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I’ve stayed in many hotels but this had the best bed and mattress I’ve slept in. Staff were very friendly and helpful. Will definitely return.
Soggiorno di 2 notti a marzo 2024
Risposta di The Mal Brighton Team, il giorno 2 apr 2024
Dear MehmetThanks so much for your lovely review. We pride ourselves on our comfortable beds. We are glad you had a restful sleep. We look forward to your return.Kind regards

10/10 Eccellente

Max

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a marzo 2024
Risposta di The Mal Brighton Team, il giorno 12 mar 2024
Dear Max,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 Buono

Hilary, Aberdeen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di The Mal Brighton Team, il giorno 2 mag 2024
Dear Hilary,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

2/10 Terribile

Chas

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No heating working The fridge ( that was the reason we booked this particular hotel ) didn't work either Reception did not pick up the phone once. I witheld payment would like you to complain. Thanks
Soggiorno di 1 notte a marzo 2024
Risposta di The Mal Brighton Team, il giorno 4 mar 2024
Dear Chas,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

6/10 Soddisfacente

Andrew

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The hotel is a bit tired but staff friendly and breakfast was nice. A bit noisy and built in a concrete jungle of other properties which made arrival at night not very inspiring. But first thing in the morning some nice views out across the marina.
Soggiorno di 1 notte a febbraio 2024
Risposta di The Mal Brighton Team, il giorno 28 feb 2024
Dear Andrew,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 Buono

Julia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Malmaison itself is decent, located by the marina so if you upgrade to a sea view it’s lovely. The view the other direction less so- it’s a tired looking mostly empty shopping development and Asda carpark. Below the hotel on the boardwalk are a selection of chain restaurants -Pizza Express, Nando’s, Zizzi, Prezzo and a TGI, McDonalds and Five Guys a couple of minutes walk away. No independents that we noticed which is a shame. Free parking is a bonus. But, it’s not in the main town and not really walkable so you’d have to drive into town and pay the extortionate parking prices to experience Brighton’s character.
Soggiorno di 2 notti a febbraio 2024
Risposta di The Mal Brighton Team, il giorno 28 feb 2024
Dear Julia,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Rick

Soggiorno di 1 notte a febbraio 2024
Risposta di The Mal Brighton Team, il giorno 22 mar 2024
Dear Rick,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

6/10 Soddisfacente

Vanessa

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di The Mal Brighton Team, il giorno 14 feb 2024
Dear Vanessa,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 Eccellente

MANISHA, London

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ideal for business trips. Nice location and professional. This is the 4th hotel in the area I've recently been at for work purposes and the best for it. Malmaison Oxford is a nice restaurant too. I haven't been to Brighton since I was a baby so can't remember visiting but this hotel is good if needing something more efficient. The other hotels in the area aren't as good. Good WiFi, restaurant and bar, nice room and good views by the waterfront.
Soggiorno di 2 notti a febbraio 2024
Risposta di The Mal Brighton Team, il giorno 14 feb 2024
Dear Manisha,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 Buono

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel in a good location on the marina. Plenty of free parking across the road and lots of options for evening meals in the marina area. Comfortable rooms if on the smaller side. Small but well designed bathrooms and nice shower. Friendly and helpful check-in. Overall a good choice for staying on the edge of Brighton.
Soggiorno di 2 notti a febbraio 2024
Risposta di The Mal Brighton Team, il giorno 14 feb 2024
Dear Mark,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Thomas

Soggiorno di 2 notti a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 22 mar 2024
Dear Thomas,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice night away
I had a lovely room over looking the marina. There was plenty of things to do in the local area plenty of restaurants and entertainment i.e mini golf,bowling,cinema and casino. we ate In the restaurant which was great and food was very nice.
Soggiorno di 1 notte a gennaio 2024
Risposta di Mal Brighton, il giorno 5 feb 2024
Dear JonathanThanks so much for your kind words regarding your stay.We are thrilled to hear you enjoyed your stay with us overall and look forward to seeing you again sometime in the near future.Many thanks

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 1 feb 2024
Dear Michelle,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to see you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 Buono

RICHARD

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was good - but I was not a fan of the area. It’s part of the Marina complex which is a bit of weird outpost and cut off from the rest of the city. A selection of chain restaurants but all a bit soulless with an ugly multi-storey car park (free at least) and a huge Asda to welcome you. Hotel was absolutely fine but I won’t return due to the overall location which was not for me
Soggiorno di 1 notte a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 1 feb 2024
Dear RICHARD,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to see you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 Buono

Eleanor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 1 feb 2024
Dear Eleanor,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found your stay to be so pleasant. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 Buono

Sarah

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 30 gen 2024
Dear Sarah,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found the hotel to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Tracy, Bovingdon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely view of the marina from Our room , it’s a really lovely hotel a bit further away from the lanes , but it’s only a lovely walk along the promenade , or a quick taxi ride . Will come back and explore the Marina next time 😀
Soggiorno di 1 notte a gennaio 2024
Risposta di Mal Brighton, il giorno 29 gen 2024
Dear Tracy, Thank you so much for taking the time to leave this lovely review. We are so delighted you had a wonderful stay and cannot wait to welcome you back soon. Kindest regards,The Mal Brighton Team

6/10 Soddisfacente

annaliese

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
We had a shower the shower head fell off and the reception ordered a taxi never came
Soggiorno di 1 notte a gennaio 2024
Risposta di Mal Brighton, il giorno 29 gen 2024
Dear Annaliese, We are so sorry to hear about the shower head, please do report these issues while you are a guest with us and we will be able to fix these issues. Sometimes being in Brighton, the taxi's can run a little late, but please do let us know and we can chase this while you are waiting. We hope to welcome you again soon. Kindest regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel for short trip
Good hotel for short stay and few restaurants around. Would have been better if the weather was nicer. Car park is free and is only a short walk.
Soggiorno di 2 notti a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 25 gen 2024
Dear Guest,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Jessica

Soggiorno di 1 notte a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 22 gen 2024
Dear Jessica,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Janet

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 19 gen 2024
Dear Janet,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Madeline

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 18 gen 2024
Dear Madeline,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Fred

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 19 gen 2024
Dear Fred,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Adrian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 16 gen 2024
Dear Adrian,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Mollie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 16 gen 2024
Dear Mollie,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Lee

Viaggio con la famiglia
Soggiorno di 2 notti a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 12 gen 2024
Dear Lee,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Luke

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 9 gen 2024
Dear Luke,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant overall.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 Buono

GRAHAM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room was large but quite dimly lit with everything one would need.
Soggiorno di 2 notti a gennaio 2024
Risposta di The Mal Brighton Team, il giorno 9 gen 2024
Dear Graham,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant overall.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

6/10 Soddisfacente

Anne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel is nice, located outside of Brighton, had to drive everywhere to get to Brighton, parking in Brighton is difficult. Had to change room because we were put in a disabled accessible room that we did not need. The shower flooded the entire bathroom where it made it dangerous to walk when getting out of the shower. Cleaning staff informed us it has been an issue for a long time and they have to use multiple towels to try to dry the bathroom.
Soggiorno di 2 notti a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 9 gen 2024
Dear Anne,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant overall.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Jeremy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous!
I think this was our third stay at Malmaison, Brighton this year so we knew what to expect (although my girlfriend didn't, we got engaged!). We like the location by the marina and always choose a room with a sea view but were very grateful for our upgraded room on arrival. The staff are all fabulous, front of house and backstage. The hotel itself is always spotless and we like the option of not having your room serviced during short stays in exchange for drinks vouchers (my girlfriend recommends the Olive & Lemon Verbena Martini). See you in May 2024!
View from our sea view balcony room
Soggiorno di 2 notti a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 9 gen 2024
Dear Jeremy,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

4/10 Scarso

Rhys

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 9 gen 2024
Dear Rhys,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

6/10 Soddisfacente

Alan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Only one lift working , they forgot to clean the skerting boards,
Soggiorno di 4 notti a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 31 gen 2024
Dear Alan,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.We apologise that our lift was out of service and the company who maintain the lifts could not return it to working order in a speedier manner. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient location , staff were helpful and friendly and the food was good too
Soggiorno di 1 notte a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 31 dic 2023
Dear Mark,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 Buono

William

Christmas Stay
Great stay, lovely staff, very welcoming and attentive. Amazing views from the room Bad parts: Room had issues with drainage, water did no drain away which was an issue, and cleaniness, could of been better. Bath mat was dirty and no toilet brush.
Soggiorno di 1 notte a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 27 dic 2023
Dear William,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights, though also a few areas for improvement.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 27 dic 2023
Dear Guest,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

6/10 Soddisfacente

Kim

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 22 dic 2023
Dear Kim,Thank you for taking the time to review your recent dining experience with us at the Malmaison Bar & Grill Brighton. I am disappointed to read you found some areas for improvement during your time with us and would ask that should anything fall below your expectations, you let a member of our team know so they can rectify any issues whilst you are still our guest.Kind Regards,The Malmaison Bar & Grill Team

10/10 Eccellente

Phil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Mal Brighton, il giorno 19 dic 2023
Thank you so much for your great rating! We hope to welcome you back again soon.

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Mal Brighton, il giorno 19 dic 2023
Thank you so much for your great rating! We hope to welcome you back again soon.

10/10 Eccellente

paul

Soggiorno di 1 notte a novembre 2023
Risposta di Mal Brighton, il giorno 19 dic 2023
Thank you so much for your great rating! We hope to welcome you back again soon.

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023
Risposta di The Mal Brighton Team, il giorno 13 dic 2023
Dear Chris,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 Eccellente

Rebecca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
loved our stay
Soggiorno di 1 notte a dicembre 2023
Risposta di Mal Brighton, il giorno 5 dic 2023
Thank you ever so much for your lovely feedback, we will look forward to seeing you again soon.

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A very clean,comfortable,modern hotel,in a great location.
Soggiorno di 2 notti a dicembre 2023
Risposta di Mal Brighton, il giorno 5 dic 2023
Thank you so much for leaving us a great review. We hope to welcome you back soon :)

8/10 Buono

Xueling

Viaggio di coppia
Mi è piaciuto: Servizi
Nice place to stay
Soggiorno di 2 notti a dicembre 2023
Risposta di Mal Brighton, il giorno 5 dic 2023
Thank you so much for your lovely review and we are super pleased you had a good stay!

6/10 Soddisfacente

Jonathan

Short stay
Room was cold and took a sometime to warm up. The room was also small for 2 people. The hotel was quite. Wasn't prepared to pay £19.50 each for breakfast, when there is the Harvester across the road and breakfast was £8.50.
Soggiorno di 1 notte a dicembre 2023
Risposta di Mal Brighton, il giorno 5 dic 2023
Many thanks for your response. We do listen to all feedback and will try to turn on heating in rooms upon arrival. We hope to welcome you back in the future.