Hotel a Bronwood

“We choose the Comfort Suites because they had a room available on the 4th of July. It was a good choice as the motel was comfortable and close to our intended destination of Plains, Georgia.”

“The hotel was really nice & maintained. Some of the staff were very helpful and we appreciated that. We were at the hotel for four days. Each day, we wanted to visit sightseeing spots in and around the city, so we were up and out each morning. We were under the impression that the housekeepers cleaned the rooms daily, unless we requested otherwise. Nevertheless, our room didn't get cleaned until the 3rd day. We mentioned it to the front desk clerk but she stated housekeeping was gone for the day...

“The lobby was clean. My room had an odor and dust was on the coffee maker and the ice bucket lid. Under the sink in the bathroom is very dusty. Bathtub needs to be replaced. Very discolored and nasty looking. Carpet needs shampoo.”

“Outside area unkempt. Gum deposits around entrance. Asked for maid service by hanging the room placard but got none. All the phones to the main desk were not able to be used. Had to physically go to the front desk for service. Asked for two extra pillows but only got one. Second one never came. Repaired holes in the walls of my room but no paint over to match the walls. Advertised a hot tub but it had been cemented over. Sauna was unclean just by looking at it. Front desk personnel were friendly...

“The room was very clean. My sister and I was there for the weekend. The room was not serviced, but that was OK. We didn't need it! Johnnie took very good care of us. It was convenient to walk to some of the local stores and restaurants.”

“Clean room”

“There was clearly some plumbing issues. Water was leaking in different places in tge hotel. There were trash cans catching dripping water. There was a tall trash can filled more than half full on the first floor. There was a water puddle in my room the first night. My sister wiped it up and we dismissed it. Sunday morning, my aunt's room on the first floor had a flood in her bathroom. The hotel needs some renovations terribly. The water pressure in my bathroom was awful. None of the ice makers...

“Great”

“This hotel has changed management and is still a good deal, but they have done away with breakfast and just have coffee and juice along with protein bars and cupcakes. The waffle machine was broken while I was there so there really isn't any breakfast.”

“Nice area and very nice staff”

“The staff was friendly and polite upon arrival. Parking was easy. And the location of the hotel served our needs perfectly. Our room, however, was acceptable. They should invest in a good detailed cleaning. Our rating would be higher if not for this aspect. That detail took a possibly stupendous experience down to acceptable.”

“Nice woman work at checkin”

“I stayed for 5 nights and my towels and wash cloths were only replaced on the first night other than that they never came in the room too clean or replace anything. There were stains everywhere the toilet seat, the fridge had stains and chunks of old spilt food, the blankets and sheets and all were covered in stains. The rooms look nothing like the “remodeled” pictures your seeing in the listing.”

“The staff and property were great. The matress was uncomfortable and the sheet wouldn't stay on. The coffee was terrible and the breakfast bar wasn't much better.”

“This may have been the stinkiest room I’ve ever stayed in. It reeked of animal urine, the shower curtain was stained half way up with old soap scum, it was black mold where the shampoo bottle was supposed to sit. The bed skirt was soooo dirty and dusty you could draw the name in the dust. I ended up going to target to buy cleaning supplies and a candle to help the smell. This was the only room available to accommodate my family. I could not wait to check out this hotel. Very disappointed in...

“The air conditioner was great but could not get the tv to work. We were both afraid of the door to join the rooms.”

“Traveling for work, needed a simple place for one night. I didn’t even go in. Looked dingy with linens draping over the windows and abandoned other than a couple of young kids playing in the parking lot. Not a suitable stay”

“The staff was very nice and helpfull. The location was convient. The room had an oder and has not been updated in a very very long time. The bedding has burn holes in the blankets and sheets from smokers. The hotel is close to shopping and restraunts. Its an ok place to stay.”