ApartHotel a Cap Cana

“This is the first time that I have such a terrible experience. I chose this hotel because of the rating but turns out that it was horrible. I killed 5 cockroach, the bed was bad the bathroom old, just disgusting. I wanted to go another hotel next day but since I went on tours realistically I just sleep there on top of the towel. The check in - location bad. It was hard to fin the place and main hotel is sol caribe- tropical is a cross the street and are apartments. I check out a day before. I...

“We traveled with children and the hotel provided excellent facilities for families. The staff were very patient and helpful.”

“they charge for cleaning the light i would prefer the whala every thing was included ac was not very good working”

“This hotel was excellent value for the price. I will definitely stay again. The receptionists were also great! (Marcella and Mirlanda)”

“Beautifully decorated, large apartment in a very convenient location. Host was super accessible and responsive. Great hot showers with strong water pressure, and clean water. The laundry was a washer dryer combo, not the best. It took about 5.5 hours to wash and dry one load. The neighborhood gets a little noisy at night. Overall would recommend.”

“Horrible stay at a resort”

“Mi experiencia en este hotel fue muy decepcionante. El agua de la habitación tenía un olor desagradable, lo que hacía incómodo su uso. Además, el servicio de limpieza solo entra si el huésped está presente; si sales durante el día, la habitación simplemente no se limpia, algo muy poco práctico. Otro problema importante es la temperatura de la habitación. A pesar de pagar un costo adicional por el aire acondicionado, hacía más calor dentro del cuarto que en el exterior, por lo que descansar era...

“All in all if you are choosing to be close to the beach it's a very good choice!”

“We booked at room but upon arrival the office was claed and had to stay another place ”

“When we arrived, reception was closed. A random man showed up and called the “owner or manager” who demanded we pay an additional $93 in cash. Per Expedia we expected to pay $47.99 at the hotel. But the fact that we had to pay in cash was sketchy. The man had a terrible time finding our room. It was obvious the room was not clean. Bed covers thrown on top of the bed, twin beds not even made, trash laying around. Toilet had urine still in it. Smelled of beer. Everything was sticky. There is a bar...

“Las instalaciones no están en el mejor estado. Primero me dieron una suite porque la habitación que reservé estaba ocupada. La luz del cuarto no funcionaba correctamente. En la segunda habitación no había agua caliente. En el patio exterior había mucha basura que se veía acumulada desde tiempo atrás. La tarifa fue elevada y la calidad no era la que esperaría por ese costo.”