Hotel vicino a Cascate Sg Luit -

“Okay ”

“Nice location ”

“Unit is dirty has cockroaches ”

“we enjoyed a lot.”

“the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.”

“Place is clean , except the aircon do not seem to have heaters”

“Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1...

“Checkin wasn’t great. Communication was good but they told us about an unexpected tourism tax just for staying there but we weren’t aware of the tax until we checked in. Wouldn’t have booked with them had we known about a tax. ”

“The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.”

“Beautiful view.”

“Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time. Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay.”

“Clean and nice rooms but there is no lobby or check in desk, everything is digital. If u want something u have to what’s app them. Second bedroom is v small. Water heater switch is in the living area and we didn’t know so we showered with cold water the first day. There was no handsoap in the bathroom which they gave us later. Overall a good stay but little far from main Genting area and activities. U have to either walk 10 min ( uphill) or take a grab which takes min 10-15 min to arrive. ”