Hotel vicino a Castle Rock Park - Walnut Creek

“My room didn't have conditioner; I was told it was going to be refilled once they clean and they didn't I had to call and wait until they brought it almost at 11 pm. I prepaid for the breakfast and there was only one lady for all the tables, mind you I went at 8:45 am and left the dining room at 11:10 or so that's insane to have 1 staff for so many people.”

“Very nice staff and the hotel is very clean”

“Arrived at hotel around 1:30pm, hadn't slept in 2 days, front desk clerk was going to get me checked in until another clerk came up behind her and said someone told them they need to start charging 100 dollars for early check in. Clerk A says, i told her we could because there is plenty availability ready to go. Clerk B says it doesn't matter. New policy is to charge a 100$. Key cards often stop working. Had to get new ones twice and witnessed same for others. Elevator was down in parking garage...

“The hotel is clean, quite far from San Francisco, and has few dining options nearby. The rooms were large but, despite the double glazing, too noisy if facing the road. Breakfast was very poor no matter what time you arrived. The water pressure in both the sink and the shower was very low. Not recommended for more than one night.”

“Good place where to sleep for a night. the breakfast should be improved, really no options and badly presented. The noise from the highway can be disturbing.”

“Excellent, quiet, good value!”

“The hotel room was well laid out. It had a sofa bed that was surprisingly comfortable and a king. Perfect for our family of three. The bathroom was nice and clean. The breakfast had a ton of options for everyone and it was hot and fresh. Overall we would stay here again.”

“Great location and helpful staff. We plan to stay here again.”

“too much carpeting”

“Decent place to stay, super friendly staff, but if they are sold out they can randomly change your booking because you booked through a third party like Expedia, which I did not know. So we paid for 2 king beds, but never got two king beds. If you really want to ensure you get what you pay for, book through them as they do not honor third party bookings if sold out.”

“We chose this hotel based on reviews. This stay was part of a special treat to my sons. We liked the location, the beds, the breakfast and the pool. Our low overall rating is attributed to the lack of AC or functioning window in the room and 3 nonfunctional pieces of gym equipment. The room was godawful hot and made for poor sleeping conditions.”

“We enjoyed a lovely stay at the Lafayette Hotel and Spa. The hotel and its grounds are truly lovely and their staff (shout out to Terrance at the front desk!) is amazing. Their onsite restaurant, The Park Bistro and Bar”, is fantastic as well. The food was very well prepared and beautifully presented. We look forward to returning to Lafayette Park Hotel on our next visit to the area. Thank you!”

“Staff excellent,. Bathrooms well maintained, clean and easily used. Older building. Safe and slept well. Thank you Pleasant Hill Inn for the safe place for a solo lodger.”

“Dirty place there were bugs in the room the place smells bad 🚬”

“The exterior of the property looks clean, but the room we were assigned was run-down. The bed sheets and comforter were dirty and old. We asked the front desk to move us to another room, but they said they were full, so they replaced all the bedsheets and pillowcases. It left a bad impression, and I didn't feel comfortable, but it was only for two nights. Towels were also very old and limited. I booked the hotel because it was affiliated with Wyndham, which gave me some confidence, but I was not...

“Parking was a bit of a hassle. It’s a paid lot onsite but the room key would never work properly to let us in and out of the lot, so we were forced to pay by card to get out of the lot and then had to go have the front desk fix the charge that was automatically charged to the room per night. Other than that, it was a nice hotel, excellent location, perfect for a weekend stay”

“Kind staff, fair prices, spacious rooms. I am very happy here!”

“Clean and safe room/area”

“I was extremely disappointed with this stay, especially for a Hyatt property and the price paid. I arrived at 5 PM, even though check-in was at 3 PM, and my room was still not ready. Once I got into the room, there was a terrible odor throughout the unit. I contacted the front desk and was told I could move rooms. Before moving all of my belongings and my children, I specifically asked if the new room was the same one-bedroom layout I had paid for and told yes. After moving everything...