Hotel con servizio concierge a Chubu

“We are from Los Angeles and are here for a family get away with our 7 year old. It has truly been an amazing experience!! All staff whom I have interacted with (from check in, dining, museum, and the simulation experience) provide exceptional service! Most staff speak good English. Room is spacious and super comfortable. I appreciate their attention to details and thoughtfulness! They even went above and beyond in getting a pair of super cute small crocs (for the onsen experience) and kid's...

“Fantastic place!”

“We really enjoyed our stay at Hakone Airu. The private onsen was the best, and we got to experience kaiseki cuisine. Really recommended ”

“One off the most breath-taking hotel a i’ve ever been. On Ashinoko’s Lake shores, this hotel has three restaurantes, two onsen bath ( outside inside ). Personal way very nice and kind, they took our luggage since se approva bestie the hotel and they even brought them to our room. Only one thing, there’s nothing outside the hotel and everything closes by 17pm ( even transport ).”

“The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. ”

“夕食なしのプランでしたが、和食のメニューがないとの事でしたので残念でした”

“以前にも宿泊したことがあり、今回は両親に宿泊してもらいました。 お部屋のアップグレードがあり、素敵なお部屋で、大浴場もとてもよかったと。 土曜でバーを無料で利用できるとのことでさせてもらっていました。 ホテル内のお庭やホテルからの景色、立地とてもよいです。”

“Great service great view. ”